Endpoint Administrator

Duties & Responsibilities:

• Provision, configure and maintain Windows, macOS, iOS, and Android devices using Microsoft Intune
• Administer remote support sessions and privilege management policies using BeyondTrust Remote Support and EPM
• Monitor and enforce endpoint security policies including patching, antivirus, encryption, and conditional access
• Automate device onboarding, software deployment, and policy enforcement using cloud-based tools and scripting
• Maintain accurate asset inventories and software licensing compliance across all managed endpoints
• Create, maintain and deploy standardized software and hardware images for endpoint devices
• Maintain detailed documentation and a centralized knowledge base for endpoint configurations and operational procedures
• Collaborate with Network and Security teams to ensure endpoint alignment with broader infrastructure and security strategies
• Support end-user productivity tools including Microsoft 365, Teams, Dynamics 365 and other business-critical applications
• Troubleshoot and resolve endpoint-related incidents and service requests remotely and on-site, including installation and removal of devices from work areas
• Participate in after-hours and weekend support rotations
• Continuously evaluate and improve endpoint management processes to align with industry best practices
• Administer VoIP and mobile devices, barcode scanners, terminals, printers, etc.
• Perform additional duties as assigned to support IT and business objectives

Qualifications:

• Ability to gather and analyze information to identify and resolve issues in a timely manner
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
• 3+ years of experience in endpoint administration preferred
• Hands-on experience with Microsoft Intune, endpoint privilege management, and remote support desired
• Strong understanding of modern device management, zero trust principles, and endpoint security.
• Proficiency in PowerShell or other scripting languages for automation desired
• Excellent communication and collaboration skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Commitment to confidentiality and data protection standards

Physical Requirements:

• Ability to sit, stand, and walk for extended periods (up to 8-10 hours/day)
• Ability to use a computer for extended periods (up to 8-10 hours/day)
• Occasionally lift up to 30 pounds

Competitive Pay & Benefits:

• Paid vacation and 11 paid holidays
• Medical, dental, life, and disability insurance
• HSA and FSA accounts
• 401k with company matching and profit sharing
• Tuition reimbursement