Engineering Supervisor

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.

This positions supports the Director of Engineering in maintaining the property assets to the highest level by providing direction and supervision to the staff, monitoring various aspects of the day to day operations, preparing reports related to department operations, assisting in staffing, training, evaluating performance.

Job Specific

• Maintains engineering department staffing levels so as to provide for optimal performance

• Establishes daily work assignments, and directs flow of same to completion

• Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality

• Assists all department heads in handling any unusual maintenance related guest complaints

• Ensures completion to standard of all required preventive maintenance operations

• Assists engineers in diagnosis of problems related to equipment malfunction

• Coordinate all training programs for department personnel

• Provides supervision/support to all Engineering department staff on a daily basis

• Ensures maintenance shop adherence to cleanliness and safety standards

• Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel

• Assist Chief of Engineering in monitoring energy consumption, maintaining equipment and supply inventories

• Assists Dispatcher in communicating Maintenance Request needs to engineers as needed

• Assists Director of Engineering in the preparation of ADA compliance checklist

• Administers; key control system, tool control procedures

• Works with Security Department with regard to all repairs and maintenance of electronic/hard key locking systems to insure secure nature of all materials, supplies and information

• Performs periodic inspections of all property assets to ensure maintenance to standard

• Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards

• Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy

• Develops/approves all departmental budgets, forecasts and schedules

• Establishes and ensures adherence to all department and Loews Hotels guidelines, policies and procedures

• Reviews/Maintains daily payroll report/records maintaining labor cost within established budgetary guidelines

• Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same

• Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction

• Other duties as assigned

General

• Promotes and applies teamwork skills at all times

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Is polite, friendly, and helpful to guests, management and fellow employees

• Executes emergency procedures in accordance with hotel standards

• Complies with required safety regulations and procedures

• Attends appropriate hotel meetings and training sessions

• Maintains cleanliness and excellent condition of equipment and work area

• Complies with hotel standards, policies and rules

• Recycles whenever possible

• Remains current with hotel information and changes

• Complies with hotel uniform and grooming standards

Qualifications

Candidates must demonstrate the ability to perform the essential functions of the role, with or without reasonable accommodation. Key qualifications include:

• Experience & Education:

• Minimum of 3 years of relevant experience in engineering or maintenance, with a preference for prior supervisory experience.

• Completion of courses in engineering or maintenance preferred.

• Language Skills:

• Must be able to read, write, and speak English fluently.

• Technical Skills:

• Familiarity with basic tools, electrical systems, air conditioning units, and pumps.

• Ability to repair or replace PVC and copper piping, including soldering.

• Capable of basic equipment repairs (e.g., pump and motor replacement).

• Proficiency in at least one of the following areas, with above-average skills in two and basic knowledge in the rest:

• Air conditioning & refrigeration

• Electrical

• Mechanical

• Plumbing

• Pneumatic/electronic systems & controls

• Kitchen equipment

• Energy conservation

• Systems Knowledge:

• Working knowledge of engineering computer programs related to preventive maintenance, energy management, and system controls.

• Ability to perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.

• Physical Requirements:

• Ability to bend, lift (up to 75 pounds), and stoop.

• Flexibility to work any shift, including weekends and holidays.

• Customer Service & Leadership:

• Strong customer-service orientation and hospitality skills.

• Ability to train and mentor junior engineers (e.g., Engineer I, Engineer II).

• Capable of performing Engineer-on-Duty responsibilities, including facility readings and rounds.