Entertainment/Sports Hotel Coordinator

The Entertainment/Sports Sales Coordinator provides essential support to the hotel’s Entertainment and Sports Division. This position helps coordinate logistics for artists, production teams, and sports clients to ensure a smooth experience. The ideal candidate is detail-oriented, professional, and committed to excellent service.

Reports To:

• Venue Event Sales Manager
• Area Entertainment & Sports Sales Manager/Director for Hotels

Requirements

Key Responsibilities:

Client & Sales Support

• Advance entertainment, production, television, and sports clients prior to arrival.
• Prepare and process sales-related documents, including proposals, contracts, banquet event orders, and resumes.
• Support Entertainment & Sports Sales Manager with administrative tasks (e.g., filing, sending emails, copying, and data entry).
• Enter, retrieve, reconcile, and verify information such as commissions, leads, and third-party details in hotel software systems.
• Gather and assemble materials for meetings, presentations, and client information packages.
• Track and update client information, event details, and booking records.

Communication & Coordination

• Serve as a primary point of contact for clients, responding promptly to calls and emails.
• Collaborate with key hotel departments (Front Desk, Housekeeping, Banquets, Restaurant, and Sales) to ensure client needs are met.
• Maintain professionalism and confidentiality in all client interactions.
• May have to Represent company professionally during client events, concerts, and games—with Sales Manager

• Assist in coordinating logistics for entertainment and sports events, including guest room blocks, production needs, and special requests.

Skills & Qualifications:

• 1–3 years of experience in hotel sales, event coordination, or entertainment industry support preferred.
• Demonstrated organizational and multitasking skills with high attention to detail.
• Excellent communication skills—verbal, written, and administrative.
• Positive, resourceful, and solutions-oriented attitude.
• Strong computer skills: Microsoft Office (Outlook, Word, Excel, PowerPoint); Adobe Creative Suite a plus.
• Ability to work independently and as part of a team.
• Must be 21 years or older.
• Ability to speak, read, and write fluent English; additional languages are a plus.
• Professional presentation and interpersonal skills.
• Mathematical and problem-solving abilities.
• Valid driver’s license required.
• Reliable transportation to and from work and event locations.
• Ability to travel, including occasional overnight trips.
• Flexibility to work evenings, weekends, and holidays as required.
• Ability to stand, bend, and move throughout the facility; lift or carry up to 25 lbs.

Personal Attributes:

• Professional, polished, and confident communicator.
• Passionate about hospitality, entertainment, and creating exceptional experiences.
• Self-motivated, dependable, and committed to team success.
• Adaptable in fast-paced, high-energy environments.