Epic Tapestry Applications Manager
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Job Description
The Manager, Epic Tapestry Applications provides strategic and operational leadership for the design, implementation, optimization, and support of Epic’s Tapestry Core and Clinical applications. This role is responsible for managing a team of analysts and specialists, prioritizing work across multiple projects, and driving process improvements that enhance efficiency, quality, and alignment with organizational goals.
The ideal candidate brings a deep understanding of Epic Tapestry functionality, healthcare payer-provider integration, and interoperability between clinical and administrative systems, with a proven ability to lead teams through complex initiatives in a high-performing healthcare environment.W2 Hourly Rate is up to $115/hr
Key Responsibilities
Leadership & Strategy
Lead and mentor a team of Epic Tapestry Core and Clinical application analysts and developers.
Develop and maintain a clear application roadmap aligned with enterprise priorities.
Partner with operational and clinical leadership to ensure systems support business objectives, compliance, and regulatory requirements.
Promote a culture of accountability, collaboration, and continuous improvement.
Application Management
Oversee configuration, testing, maintenance, and optimization of Epic Tapestry Core and Clinical applications (claims, eligibility, UM, case management, provider management, and care coordination).
Ensure seamless integration across Epic modules (Resolute, Cadence, Healthy Planet, etc.) and with external payer systems.
Manage system upgrades, releases, and vendor communications in coordination with Epic.
Maintain system documentation, governance standards, and user adoption metrics.
Work Prioritization & Execution
Establish and oversee work intake, prioritization, and resource allocation processes.
Collaborate with project management and operational stakeholders to balance support, optimization, and strategic projects.
Track performance metrics and report progress against SLAs and project milestones.
Process Improvement & Team Development
Identify and implement process improvement initiatives to enhance system efficiency, reduce errors, and streamline workflows.
Develop team capabilities through training, cross-functional collaboration, and Epic certification advancement.
Foster a proactive environment that anticipates and addresses organizational needs.
Qualifications
Education
Bachelor’s degree in Information Technology, Health Informatics, Business Administration, or related field required.
Master’s degree preferred.
Experience
7+ years of experience in healthcare IT, including Epic Tapestry Core and/or Clinical applications.
3+ years of leadership experience managing application teams or project teams.
Demonstrated success in work prioritization and resource management across concurrent initiatives.
Proven track record leading process improvement and organizational change management initiatives.
Experience with payer-provider integration, managed care, or IDN environments strongly preferred.
Certifications
Epic Tapestry certification(s) required (Core, UM, or Claims).
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