Equipment Quality Program Manager (Utility)

Who we are:

It's pretty exciting to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers' most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are and the Impact You Will Have:

QTS Data Centers is seeking an Equipment Quality Program Manager - Utility to strengthen our Data Center Utility Delivery team. Our data centers use advanced utility equipment to boost efficiency and support innovative technology. This role will lead our utility quality program, promoting a culture that emphasizes clear processes, team responsibility, and active problem-solving. The manager will oversee quality standards and commissioning of equipment throughout the construction process to ensure our projects are delivered on time and meet our standards globally.

What You Will Do:

• Lead the quality program for high voltage utility equipment, including transformers, circuit breakers, disconnect switches, instrument transformers, station service transformers, protection & control, and SCADA equipment.

• Create and manage quality metrics focused on utility equipment, using these metrics to improve project outcomes. Work with teams to solve any issues identified by the metrics.

• Guide and develop our on-site quality and commissioning teams, ensuring they work well with our contractors and meet our standards.

• Work with construction management to create and maintain standards and processes that help projects run smoothly and keep teams communicating effectively.

• Serve as the main point of contact for suppliers, ensuring they meet QTS's quality expectations.

• Train team members on quality processes, especially as they relate to utility equipment

• Handle quality problems by working with design, procurement, and operations teams to keep projects on track.

• Regularly check on quality practices to make sure they meet our standards.

• Conduct audits on design documents and quality records to ensure they comply with our requirements.

• Update and improve quality documents like checklists and test plans to better align both internal and external parties to our standards.

• Address utility equipment issues by leading root cause analysis investigations and implementing corrective actions.

• Review commissioning plans and provide input to ensure they align with project goals.

• Ensure all project documentation is complete and accurate before handing over projects.

• Oversee equipment tests to confirm they meet our standards.

• Maintain detailed records of quality data, tests and commissioning activities

What You Will Need to be Successful (basic qualifications):

• 5 years of experience in QA/QC, commissioning, or supplier quality management, specifically in data centers, mission-critical facilities or high-tech infrastructure, with a focus on utility equipment

• Bachelor's degree in Engineering, Technology, Construction Management or a similar field

• Ability to work in cross-functional teams and manage external suppliers.

• Knowledgeable in critical systems like power and cooling in data centers or similar facilities

• Excellent communication and stakeholder management skills

• Proficiency in data analysis, statistical modeling, and tools like Power BI or Tableau

• Travel requirement: Expect to travel approximately 50% domestically, depending on project needs.

Other Key Skills:

• Experience leading quality programs or commissioning in large-scale construction or infrastructure projects,

• Strong knowledge of project delivery methods like EPC, Design-Build and Design-Bid-Build, especially involving utility equipment

• Experience with HV Transformers and Circuit breakers up to 345kV

• American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA

• Experience with quality standards and methodologies:

• ISO 9001, AS9100, APQP, PPAP

• Six Sigma (Green or Black Belt)

• Lean Manufacturing

• FMEA, 8D, Root Cause Analysis

The Perks (and these are just a few!):

• Q-Rest Sabbatical

• Employee Stock Purchase Plan

• QTS scholarship for dependents

• Eagle Club Award Trip Eligibility

• Paid Volunteer and Floating days

• Tuition Assistance, Parental Leave and Military Leave Assistance

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.