Experienced Call Center Representative $20/HR
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Job Description
Are you a motivated professional with proven experience in a high-volume call center? Advantage Dealer Group is seeking an Experienced Call Center Representative (Business Development Representative) to join our expanding team.
This role is ideal for candidates who excel at customer communication, lead management, and overcoming objections in a fast-paced environment.
Key Responsibilities:
Handle inbound and outbound customer communications via phone, text, and email
Set, confirm, and follow up on sales and service appointments
Build strong customer relationships while maintaining a high level of professionalism
Log all interactions and updates accurately in our CRM system
Partner with sales and service teams to maximize conversion opportunities
Qualifications:
Prior call center or BDC experience required (automotive industry experience a plus)
Strong skills in overcoming objections and closing on appointment commitments
Excellent communication skills, both verbal and written
- Ability to manage high call volumes with a minimum of 125 outbound calls per day
Ability to manage high call volumes while maintaining quality interactions
Organized, detail-oriented, and goal-driven
Positive, team-oriented attitude
What We Offer:
Competitive pay plan with performance-based incentives
Full benefits package (medical, dental, vision, 401k)
Paid training and continuous career development
Opportunities for growth within the Advantage Dealer Group network
Location: Advantage Dealer Group – IllinoisJob Type: Full-Time
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
