HR Administrator

POSITION RESPONSIBILITIES/ACCOUNTABILITIES:

Union Workforce & Timekeeping Support

• Maintain all time and attendance records, ensuring accuracy and compliance with company policies, collective bargaining agreement (CBA), and applicable incentive programs.
• Partner with the HR Business Partner to support union-related HR activity, including discipline, investigations, grievances, payroll change forms and documentation tracking.
• Assist in applying and interpreting CBA provisions, escalating complex matters as needed.
• Ensure clear communication with the Benefits & Leave Administrator and Safety Specialist as it pertains to leave tracking in alignment with contractual obligations and internal policies.

Employee Support & HR Administration

• Act as the first point of contact for routine employee questions related to HR policies, procedures, schedules, and benefits; escalate complex or sensitive matters appropriately.
• Maintain accurate employee records in both our HRIS and physical personnel files.
• Complete and submit unemployment claim forms and respond to follow-up requests.
• Provide administrative support to the HR Business Partner on employee relations matters, including preparing documentation, scheduling meetings, and tracking follow-ups.
• Assist with general HR administrative tasks as needed, including occasional switchboard and receptionist coverage.

Employee Engagement & Communication

• Support employee communications and engagement initiatives, particularly for our Operations and Transportation teams.
• Assist the HR & Communications Specialist with coordinating events, recognition efforts, and HR-driven communication campaigns as needed.
• Help gather feedback and identify opportunities to improve the employee experience.

Recruiting & Onboarding Support

• Serve as the primary back-up for the Talent Management Coordinator when coverage is needed, performing functions including, but not limited to: screen candidates and coordinate interviews, extend offers and manage pre-employment processes (background checks, drug tests, physicals, etc.), coordinate onboarding logistics and conduct new hire orientation.
• May also provide intermittent recruiting support during peak periods throughout the year.

ESSENTIAL SKILLS & EXPERIENCE:

• Associate's or Bachelor's degree in Human Resources, Business, or related field preferred.
• 1-2 years of experience in an HR support or coordinator-level role, preferably within a unionized or operations-heavy environment.
• Solid understanding of HR principles, employment practices, and labor relations basics.
• Experience working with timekeeping systems and HRIS platforms; UKG experience a plus.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent communication, customer service, and problem-solving skills.
• High level of confidentiality and discretion when handling sensitive information.
• Detail-oriented with strong follow-through.
• Collaborative team player with a service-first mindset.

NON-ESSENTIAL SKILLS & EXPERIENCE: SHRM-CP, PHR, or other relevant certification is a plus.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Work is primarily performed in a typical office environment. Must walk through a warehouse setting to access the office; this may involve exposure to varying temperatures, noise, and warehouse activity.
• Minimal physical effort is required, though some walking, standing, or carrying of light materials (e.g., files, supplies) may be necessary.
• Limited exposure to physical risk; appropriate safety protocols must be followed when crossing operational areas.