Customer Relations Specialist

GOSSETT MOTOR CARS

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude.  We will provide the tools to succeed in a fast-paced workforce and additional opportunities.

JOB SUMMARY

We are currently seeking a Customer Relations Specialist to join our team.

We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE.  This position will be handling calls and leads for 13 new car franchises.

Responsibilities

• Answer incoming sales calls
• Schedule appointments
• Communicate with callers in a professional, friendly, and efficient manner
• Provide basic information to callers who have general inquiries
• Respond to all sales leads on time
• Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance
• Become an automotive product expert

Qualifications

• Excellent communication and organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers and employees while handling multiple tasks simultaneously

Gossett Motor Cars Benefits: 

• Team-oriented environment
• Advancement opportunities
• Affordable Medical Plan
• Paid vacation (3 weeks)
• Employee car purchase program
• On-site mobile health clinic