Assistant Office Supervisor

Job Description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.   The work we do building families offers stimulation, challenge, and personal reward.

If you're an Assistant Office Supervisor looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We are currently seeking candidates for a full-time Assistant Office Supervisor to work in our fast paced Clear Lake and Beaumont TX offices. The schedule is Monday - Friday 7:30a-4p. Travel to all sites Beaumont, Medical Center, Memorial City, Clear Lake, Katy, Spring Woodlands and any future locations.

 

How You’ll Contribute:

Provides management and direction for the offices in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance & maintenance

Works along the side of the administrative team, assisting in insurance verifications, authorizations, scheduling and other office duties as needed.

Routinely will travel amongst office locations approximately 50% of work time.

Organizes the responsibilities of assigned staff to increase efficiency and best utilize the staffs’ skills and abilities

Coordinates and facilitates the effective delivery of patient services within the assigned work area by regularly monitoring patient flow and program operations

Works in close collaboration with the Office Supervisor and other members of the management team to promote open communication to help ensure the delivery of the highest quality care to all patients and to facilitate revenue growth for the Practice Ensures that employees are compliant with the Company policies

Sets goals for assigned staff and motivates staff to accomplish the goals

Provide back up support to Office Supervisor, assisting in overseeing and redirecting assigned staff as needed to improve operational efficiencies and service delivery

Writes and administers performance appraisal evaluations for assigned staff

What You'll Bring:

Associate’s degree in business administration or other relevant field required; Bachelors’ degree strongly preferred.  

Minimum 3 years’ experience in healthcare industry.

Prior Supervisory/Management experience and demonstrated leadership qualities.  Experience managing a team of people for maximum performance.

Prior experience with insurance verifications, authorizations, scheduling, and other front office duties.

Strong computer proficiency including experience with MS Office Suite.

Financial background & prior experience such as a background with developing and maintaining budgets and general accounting.

Ability to work as part of a multi-disciplinary team and promote team building.

Excellent interpersonal skills and ability to build and maintain effective working relationships.

Excellent communication skills.

Demonstrated expertise in continuous quality improvement, customer service, and team building.

Strong conflict resolution skills.

Must have a high bias for action and thoroughness, and ability to cultivate a high level of team synergy. 

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

 

What We Offer:

We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:

• Full-Time Employees (30+ hours/week):
  Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
• Part-Time Employees:
  401(k) with company match and performance-based bonus opportunities
• Per Diem Employees:
  401(k) with company match

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.