Portmeirion Factory Outlet Store Manager

Portmeirion is opening our first Portmeirion -Spode Factory Outlet store location at the thriving Jersey Shore Premium Outlets in Tinton Falls, New Jersey.  We are seeking an experienced and dynamic Retail Outlet Store Manager to lead our team and oversee the daily operation of our store. As a Retail Outlet Store manager at Portmeirion, you will be responsible for creating a customer-centric environment while ensuring the highest standards of service and performance are achieved. You will lead a team of sales associates, providing coaching, mentoring, and guidance to help them succeed in their roles. Your Strategic mindset and strong leadership skills will enable you to drive sales, manage inventory, and maintain inviting and visually appealing store layout. If you are passionate about retail excel in a fast- paced environment, and have a strong love for quality home décor, we will love to meet you!

Key Responsibilities

• Develop and implement sales strategies to maximize store performance.
• Oversee daily store operations and ensure a positive customer experience.
• Lead, train, and motivate a team of sales associates to achieve sales targets.
• Manage inventory levels, ordering, and merchandising of the sales floor.
• Maintain a visually appealing sales environment that reflects the Nambe' brand.
• Address customer inquiries and resolve issues to enhance satisfaction.
• Analyze sales reports and KPIs to identify trends and areas for improvement.
• Review conversion and assist in appropriate staffing levels and marketing opportunities to deliver goals.
• Monitors & controls relevant store expenses.
• Enforce safety, health and security.

Requirements

• Proven experience in retail management or supervisory role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to drive sales and meet performance goals.
• Strong organizational skills with the ability to multitask.
• Passion for home decor and design.
• Flexible availability, including weekends and holidays.
• Ability to travel when necessary.
• Proficiency in retail management software and Microsoft Office.
• Strong ability to prioritize work, meet deadlines, flexible with change and maintain a positive attitude under pressure.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development