Business Development Representative

Business Development Representative (BDR)

Location: Boston, MA (Hybrid 3x)

At Klaviyo, our mission is to help businesses own their growth. We empower creators, entrepreneurs, and e-commerce brands to build meaningful relationships with their customers through powerful data, automation, and marketing tools. As a Business Development Representative (BDR), you'll be a key part of bringing that mission to life-introducing eCommerce brands to the Klaviyo platform, setting the foundation for long-term success.

BDRs take a more proactive approach-researching and reaching out to brands who haven't yet engaged with us. You'll build pipeline through cold outreach, strategic prospecting, and compelling messaging. This track requires grit, creativity, and resilience to open doors and create new opportunities.

How You'll Make an Impact:

• Generate qualified opportunities for the sales team(AE's) through a rigorous qualification approach.
• Build prospective relationships with e-commerce brands and help them understand how Klaviyo can drive their growth.
• Learn to effectively identify buyer needs, position Klaviyo's value, and route leads appropriately to Account Executives.
• Stay organized, focused, and consistent in your outreach across multiple channels-calls, emails, and social.
• Demonstrate grit and resilience by staying positive and motivated, even in the face of rejection.

Reflect Klaviyo's core values of accountability, effort, and winning as one in every interaction.

Share insights, contribute to a supportive team culture, and help improve our processes as we scale.

Who You Are:

• Located in the Boston area and excited to work in a hybrid environment (3x a week).

Hold a BA/BS or equivalent experience.

• Driven by a strong desire to launch a career in tech sales, with ambitions to grow into roles like Account Executive.
• Possess grit, resilience, and curiosity-you bounce back quickly and always want to learn more.

Thrive in fast-paced, dynamic environments with high standards and clear goals.

• A strong communicator who's confident over the phone, clear in writing, and thoughtful in your approach.

Self-motivated, coachable, and energized by being part of a high-performing team.

Why You'll Love Joining our BDR Org!

This isn't just a sales job, it's a first step toward a long, successful career in sales. At Klaviyo, you'll get world-class training, real responsibility, and a collaborative environment that pushes you to grow every day. You'll help e-commerce brands unlock their potential, and help Klaviyo continue to lead the way in customer-first marketing with our B2C CRM.

#LI-Hybrid

#LI-BAILEY

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here