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Automation QA Tester

AcrisureGrand Rapids, MI
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Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

We are seeking a dedicated Automation QA Tester to join our Intelligent Automation team. As we expand the scope and complexity of our automation initiatives, maintaining the highest standards of quality and reliability is crucial. This role will be instrumental in ensuring comprehensive test coverage, identifying defects early, standardizing testing processes, and ultimately safeguarding the seamless experience of our premium-paying customers.

Responsibilities:

  • Test Planning and Strategy:

  • Develop and maintain comprehensive test plans, test cases, and test scripts for automation solutions, ensuring maximum coverage across all scenarios.

  • Collaborate with developers and business analysts to understand automation requirements and design effective testing strategies.

  • Test Execution and Defect Management:

  • Conduct functional, integration, regression, and end-to-end testing of automation workflows.

  • Identify, document, and track defects to closure, ensuring timely resolution and minimal disruption in production.

  • Perform root cause analysis on defects to improve test coverage and prevent recurrence.

  • Automation and Efficiency:

  • Implement and maintain automated testing frameworks to improve testing efficiency and consistency.

  • Continuously optimize and update automated tests to support changes in automation solutions.

  • Quality Assurance and Process Improvement:

  • Standardize testing processes and best practices to enhance reliability and scalability.

  • Collaborate with cross-functional teams to provide QA oversight for platform automations, ensuring high-quality experiences for customer-facing processes.

  • Collaboration and Communication:

  • Work closely with developers, business analysts, and other stakeholders to align testing efforts with business goals.

  • Communicate testing results, defect analysis, and quality metrics to project teams and management.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or a related field.

  • 3+ years of experience in QA testing, preferably in automation testing.

  • Experience with RPA (Robotic Process Automation) testing or working in an automation-focused environment.

  • Strong understanding of software development life cycle (SDLC) and testing methodologies (e.g., Agile, Waterfall).

  • Excellent analytical and problem-solving skills with a keen eye for detail.

  • Strong communication and collaboration skills to work effectively with cross-functional teams.

  • Knowledge of CI/CD pipelines and integration of automated tests.

  • Experience with automation testing tools (e.g., Selenium, TestComplete, UFT, or similar).

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Benefits and Perks:

  • Competitive compensation

  • Flexible vacation policy and paid holidays, plus paid sick time off

  • Medical Insurance, Dental Insurance, Vision Insurance, Disability insurance (short-term and long-term), Pet Insurance

  • Employee-paid supplemental insurance options

  • Company-paid group life insurance

  • Employee Assistance Program (EAP) and Calm App subscription

  • Vested 401(k) with company match and financial wellness programs

  • FSA, HSA and commuter benefits options

  • Paid maternity leave, paid paternity leave, and fertility benefits

  • Career growth and learning

  • …and so much more!

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Welcome, your new opportunity awaits you.

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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.