
HR Business Partner II
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Job Description
General Summary
The HR Business Partner II (HRBP) role is fully dedicated to internal clients' HR needs and responsibilities. The HRBP helps drive the business forward by developing and implementing effective people management practices. The ideal HRBP is an experienced client manager with broad exposure to a range of HR areas and can provide the full spectrum of HR support, including performance management, compensation planning, employee relations, coaching, and functional training. The HRBP builds relationships with internal clients and transfers requests and solutions between the business and the HR team. The HRBP is a member of the internal client management team and maintains an effective level of business literacy about each functional area under their responsibility.
Principal Duties and Responsibilities
- Acts as a single point of contact for the employees and managers in the business unit or functional area.
- Proactively supports the delivery of HR Processes to the client's side.
- Manages complex and difficult HR Projects cross-functionally.
- Builds a strong business relationship with the internal client.
- Facilitates the client management team to bring the best solutions for employees.
- Acts as a performance improvement driver and provokes positive changes in people management.
- Challenges the organizational structure of the internal client and proposes changes.
- Fosters a results-oriented culture through effective coaching and implementation of the performance management process and tools.
- Understand current staffing needs, priorities, and future anticipated needs, as well as conduct interviews and provide input on hiring decisions.
- Stay informed about the organization by understanding the employee perspective and attending business/staff meetings.
- Provides input to compensation structure, decisions, and incentives based on a sound understanding of roles/career paths in functional areas.
- Understands and shares benefits and wellness strategies with client groups and supports their positions in design and decision making.
- Provides direction and support to all levels of management, particularly in employee relations, organizational change, and leadership.
- Manage and resolve complex employee issues and conduct thorough and effective investigations as necessary.
- Partner with HR colleagues to ensure consistency in program frameworks and implementation in functional areas. OR participates as a project team member on HR initiatives such as implementing a new Talent Management system, developing our employee brand, and establishing Key Performance Indicators (KPIs) to measure organizational effectiveness and employee engagement.
- Ensure HR practices comply with regulatory and legal requirements and Elevate's values.
- Compiles and presents quarterly metrics and then, based on metrics, creates and executes associated action plans.
- Oversee the full new hire experience, including orientation, the Buddy Program, check-ins, survey analysis, and program improvements to ensure successful integration and engagement.
- Partner with the business to create product, functional, and role-specific learning resources (workshops, reference documents, etc.).
- Drive eLearning usage by marketing the solution through communication, demonstration, and packaging resources for easy access.
- Provides HR policy input/guidance
Required Skills and Abilities
- Strategic - able to see the big picture and develop supporting solutions aligned to the organizational business plan and tactical capabilities - able to see initiatives through implementation.
- Demonstrated consulting and diagnostic skills, able to engage in active listening skills, and provide sound and relevant diagnosis and advice
- Excellent client management and business literacy skills, able to accurately interpret business objectives
- Strong conflict management skills, able to effectively resolve conflict with positive outcomes
- Strong interpersonal and negotiation skills, proactively engaging in dialogue and communication to reach resolutions.
- Excellent oral/written communication skills, including group facilitation and presentation skills.
- Develop strong and trusting relationships to gain support and achieve results.
- Ability to manage larger client groups
- Ability to juggle multiple priorities
- Ability to interact with employees at all levels
- Proactive - takes initiative to identify and anticipate client needs and make recommendations for implementation
- Be flexible and available for employees at all levels
- Ability to travel to and work between multiple offices
Experience and Education
- Bachelor's degree or equivalent work experience.
- 6-10 years of proven experience in multiple HR disciplines
- Excellent verbal and written communication skills
- Professional facilitation skills
- Ability to manage multiple priorities and deliver on time results
- Strong teamwork and team leadership skills
- Ability to maintain strict confidentiality
- Strong analytical skills
- PHR or SPHR certification preferred
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