Logistics Manager - Audio Visual, Event Technology

Manager, Logistics

Company Overview:

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Logistics Manager oversees all aspects of the warehouse operations including day-to-day workflow,

asset accountability, systems management, fleet management, safety programs, general maintenance,

and overall financial management success. The Logistics Manager will develop and administer effective

processes and procedures to ensure the timely delivery and return of all assets to meet the needs of our

venue operation teams

Essential Functions:

• Creates and maintains a culture of safety in all aspects of the Warehouse Operations with

emphasis on safety training, policy, inspection, and audits to ensure compliance

• Develop efficient and effective operational warehouse systems, processes, and controls to

support overall business levels to ensure venue objectives are achieved

• Apply effective inventory management solutions to ensure a high level of operational productivity,

asset availability, and asset tracking are utilized to reduce unnecessary shortages

• Create and maintain an equipment inspection process at warehouse level to ensure quality

control and equipment performance is of the highest standard for rental assets, and any

necessary repairs are managed expeditiously in a cost-effective manner

• Responsible for overall receiving and distribution of all assets relating to general Capex and

supply orders, including inspection, accountability, processing, barcoding, shipment tracking and

reporting

• Provide leadership, planning, direction, and delegation of tasks to the logistics team to achieve

short-term daily workflow and long-term organizational objectives

• Conduct warehouse-level physical inventory audits on a regular schedule in an efficient and

effective manner to ensure full accountability of all company assets

• Oversee and manage overall warehouse budget, expenses, personnel, building maintenance,

material handling equipment, fleet vehicles, and general housekeeping

• Collaborate with the Learning & Development department to create Logistics and Warehouse

training programs for all Warehouse Staff, and Logistic Techs involved with any type of

warehouse operations, material lift equipment, and vehicles, including adherence to FMSCA/DOT

Private Carrier regulations

• Develop and maintain accurate reporting metrics involving equipment utilization, shipments,

repairs, transfers, sub-rents, transportation, and schedules as needed

• Seek new ways to bring innovation and efficiency to the Logistics and Warehouse Operations

process, including general inventory management, operations, layout organization, and asset

accountability

• Perform other duties as assigned

Education & Experience:

• Minimum of four (4) years in Operational Warehouse leadership/supervisor role, or equivalent

experience

• At least four (4) years of AV industry experience and knowledge of general equipment

• Hands-on experience with Enterprise Resource Planning (ERPs) and Project Management tools

• Demonstrated experience aligning team members to achieve common goals

Ability to develop and foster long-term relationships (with internal teams and external partners)

Required Skills & Knowledge:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Excellent verbal and written communication skills

• Strong leadership and management skills

• Ability to prioritize numerous tasks and delegate effectively to meet all deadlines

• Strong knowledge and understanding of Audio-Visual equipment and supplies

• Excellent organizational skills and attention to detail

• Working knowledge of all Microsoft Office Software applications, including Excel, SharePoint, and

PowerPoint

• Demonstrates knowledge and understanding of corporate and legal guidelines relevant to

logistics and inventory management

• Ability to apply and manage company and departmental policies and procedures

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is at times required to sit at a desk and other times

to operate in a non-climate-controlled warehouse and be able to lift up to 50 pounds. The minimum

physical requirements include the ability to regularly push, pull, reach overhead at or above shoulder

level, lift and carry, stoop, crouch, sit, stand, and walk for extended periods.

Benefits:

• Performance based incentive plans on top of base salary
• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer 

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. 

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.