Operations Change Management Senior

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Freddie Mac's Single Family Strategic Delivery, Data, and Operations Division is seeking an experienced, detail-oriented individual to fill the role of Senior Operations Change Management Senior. This senior role is vital for improving UAT testing and leading research efforts for regular releases and the SFLLD project. It ensures accurate testing and implementation of source updates during heavy data modernization, providing a safeguard against disruptions. Additionally, by actively managing data quality across various domains, the role maintains smooth operations and ensures the integrity and reliability of critical systems.

Our Impact:

The group oversees operational processes supporting the Credit Risk Transfer (CRT) businesses.

Your Impact:

• Analyze and oversee the data movement and transfer of data across multiple platforms, addressing any discrepancies with effective solutions.

• Lead EUC UAT efforts and manage user access within the CRT application to ensure data integrity and efficient operations.

• Engage in thorough analysis and validation for quarterly data releases and modernization processes, ensuring alignment with organizational objectives.

• Create impactful visualizations and dashboards using Tableau.

• Act as a Subject Matter Expert (SME) in multi-disciplinary projects, coordinating with cross-functional teams to ensure synchronization and accuracy of data, while performing independent research to address technical challenges and learn new tools or technologies as they evolve.

• Assist with SOX/Compliance documentation requirements and fulfill audit requests as needed.

• Adapt to change in priorities and be flexible with after-hours tasks as needed.

Qualifications:

• Bachelor's degree or equivalent experience; advanced studies preferred. Typically has 5 - 7 years related experience.

• Typically, 5-7 years of experience in data quality management, change management, or related fields.

• Strong quantitative, analytical, and project management skills.

• Extensive experience with technology and advanced SQL/ Tableau proficiency, including data modeling and performance tuning.

• Proven ability to work under limited direction, developing independent and innovative solutions for complex problems.

• Prior experience in the secondary mortgage industry is desirable

Keys to Success in this Role:

• Intellectual agility and the capability to collaborate across organizational lines effectively.

• Strong leadership and communication skills, with a commitment to team-oriented success.

• A deep curiosity for new trends and advancements in the mortgage and data management industries.

• Meticulous attention to detail combined with strong organizational skills.

• Excellent team player.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $105,000 - $157,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.