Technical Analyst

Description

We're looking for a Technical Analyst who's more than a configurator, you'll be a hands-on problem solver driving the technology behind Kansas's most-used digital government systems. From DMV renewals to professional licensing, your work will directly impact how millions of Kansans access public services.

This is a role for someone who thrives in complexity, understands systems integration, and enjoys connecting business logic with technical execution. You'll translate requirements into configuration, APIs, and data connections-and help shape secure, scalable solutions that make government work better for everyone.

Responsibilities

• Design, Configure, and Launch Solutions: Own the configuration and deployment of SaaS-based platforms for Kansas agencies-setting up integrations, data flows, and secure connections.
• Solve Technical Problems: Act as the bridge between developers, analysts, and agency IT teams to diagnose issues, identify root causes, and implement sustainable fixes.
• Work with Data & APIs: Build and maintain integrations using APIs, SFTP, and structured file exchanges. You'll understand how data moves-and how to make it reliable and secure.
• Collaborate & Document: Write technical documentation, configuration specs, and environment details that make it easier for others to maintain and improve systems.
• Champion Security & Compliance: Apply Kansas and Tyler Tech security standards in every configuration and data exchange.

Qualifications

• Technical Foundation: 3+ years in technical analysis, system implementation, or application support-ideally in SaaS or public-sector environments.
• Hands-On Experience: Proficiency in web-based systems, JSON/XML, SQL, APIs, and integration protocols (SFTP, HTTPS).
• Systems Thinking: You understand how multiple systems interact and can troubleshoot complex workflows, not just surface-level errors.
• Collaborative Communication: You're as comfortable discussing system logic with developers as you are explaining technical implications to business users.
• Autonomy & Accountability: You take ownership of problems and thrive in an environment that values initiative and continuous improvement.

Nice to Have: Familiarity with government IT systems, low-code platforms, WordPress, or public-sector digital service delivery.

Why You'll Love Working Here

At Tyler Technologies, you'll join a mission-driven team improving how government works through technology. You'll have autonomy to solve complex challenges, access to cutting-edge tools, and a culture that values curiosity, integrity, and collaboration.