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Hotel Royal Oak-Guest Experience Pro

Hotel Royal OakRoyal Oak, MI
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Job Description

Dream Job Alert!

Hotel Royal Oak + The Hi-Fi Lounge are Hiring!

If you love people, music, and food — and want to work somewhere that’s all about good vibes — this is your perfect gig.

Hotel Royal Oak is looking for an outgoing, friendly, music-loving human to join our team and help us create the best guest experience in town.

This isn’t your average front desk job — you’ll be:

• Checking in guests and making them feel instantly at home

• Serving up coffee drinks and cocktails at The Hi-Fi Lounge (our music-loving lobby bar)

• Acting as local concierge — guests always want to know what’s happening at Royal Oak Music Theatre, Ridley’s Comedy Castle, Ferndale hotspots, and beyond (knowing the local scene is a huge plus!)

• Setting up and curating our hotel breakfast spread — we want someone who’s into food and loves experimenting with fun, creative breakfast items (think crockpot magic, local baked goods, or whatever you think our guests will love)

What You Need:

• Outgoing, social, loves to talk — you’re the friendly face guests remember

• Obsessed with music and local culture (and happy to chat about both)

• A total foodie — you love breakfast and have ideas for easy, tasty hotel lobby options

• Computer-savvy — handling reservations, emails, and guest requests is part of the gig

• Prior front desk, barista, and/or bartending experience required

• Eligible to be TIPS and Food Service Certified (or already certified — even better!)

• Hospitality is your thing — you love making people feel welcome

• Open to picking up extra shifts when needed

The Perks:

• $17/hour base pay + great tips + paid time off

• Creative freedom to help shape the guest experience (including breakfast!)

• Work in a laid-back, music-loving, food-friendly space

• Be part of a small, fun team right in the heart of Royal Oak

Shifts:

Multiple Shifts Available

These type of gigs don’t come around often — don’t miss out!

Message us here or email jon@hotelroyaloak to apply.

Hotel Royal Oak — Where Great Stays Meet Great Music, Food & People

Requirements

  • What You Need:
  • • Outgoing, social, loves to talk — you’re the friendly face guests remember
  • • Obsessed with music and local culture (and happy to chat about both)
  • • A total foodie — you love breakfast and have ideas for easy, tasty hotel lobby options
  • • Computer-savvy — handling reservations, emails, and guest requests is part of the gig
  • • Prior front desk, barista, and/or bartending experience required
  • • Eligible to be TIPS and Food Service Certified (or already certified — even better!)
  • • Hospitality is your thing — you love making people feel welcome
  • • Open to picking up extra shifts when needed

Benefits

The Perks:

• $17/hour base pay + great tips + paid time off

• Creative freedom to help shape the guest experience (including breakfast!)

• Work in a laid-back, music-loving, food-friendly space

• Be part of a small, fun team right in the heart of Royal Oak