Senior Director, Client Relations

PURPOSE AND JOB SUMMARY

Reporting to the Chief Credit Officer of Boston Financial Investment Management, LP (BF), the Senior Director of Underwriting (Senior Director) will provide oversight and leadership to the Account Management team responsible for evaluating, underwriting, and closing equity investments for Boston Financial sponsored funds.   The Senior Director will work collaboratively to refine the underwriting processes and guidelines that align to current best practices and ensure the highest quality due diligence, communication and documentation for each investment.   This position will work closely with Capital and Underwriting Specialties and other internal teams to analyze potential risks and craft solutions that balance client and stakeholder needs and interests with those of the company, while driving a strong control framework.  To foster ongoing training and development and to ensure the consistent application of underwriting standards and high-quality work, the Senior Director of Underwriting will chair the Screening Committee. The Senior Director will work collaboratively to resolve issues as deals progress through underwriting and will manage deal closing timelines to meet internal and external expectations with developer and investor clients.  Responsible for managing and allocating team resources to ensure optimal pipeline / deal flow execution capabilities for the organization. 

ESSENTIAL DUTIES & RESPONSIBILITIES

Ability to manage a team consisting of Account Managers and Analysts of varying experience.

Set expectations regarding Account Management position and develop or refine best practices for the team, including:

• Department training and adherence to policies and procedures for collection, review and analysis of Due Diligence

• Project Management skills and responsiveness

• Written and verbal communication with key stakeholders

• Staying current on industry and market specific trends, deal terms, changes in programs, regulations or financing options

Serve as the Chair Screening Committee and reviews written deliverables for quality and accuracy prior to submission and monitors follow-up to ensure completion.  

Assist with quality control and review process prior to distributing Boston Financial Investment Screening Forms (ISF) to investors. 

Identify transaction risks and evaluate possible solutions and/or make recommendations to Senior Management to mitigate risks.

Establish or deepen relationship with external parties including legal, tax/advisors, engineering, insurance, consultants, and other services to ensure Boston Financial understands and can identify transaction risk and appropriately mitigate for the company and our investor clients.

In collaboration with Human Resources, and with assistance from the Chief Credit Officer, serves as an advocate of, and be responsible for, the execution of the full performance cycle management for the team to include goal setting, check-ins, performance evaluations, and development planning. 

• Provides coaching and direction to team in their own development.

• Collaborates with Talent Acquisition and others on the identification and retention of high quality talent; including identification of career path and growth opportunities for members of the Account Management team. 

• Ensures department training and onboarding/offboarding processes effectively serve the needs of the team and individual direct reports. 

Pro-actively supports change management initiatives on the team and supports and participates in cross-organization efforts, as required.

Represent Boston Financial externally by attending industry or client specific events.

REQUIRED SKILLS & EXPERIENCE

• Bachelor’s Degree in business or finance, preferred

• 10+ years’ LIHTC (Low Income Housing Tax Credit) underwriting experience

• Understanding of general accounting principles what about Sec 42 of the Code?

• Advanced financial and analytical skills with the ability to understand complex real estate and financial transactions, tax credit, partnership

• Excellent verbal, written, presentation, and organizational skills

• Proficient with MS Office

• Ability to balance multiple projects and communicate effectively with senior management, developers, and investors

• Strong negotiation and problem-solving skills

Life at ORIX

We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance.

You Time

We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more.

Family Care

Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way.

Flexible Work Arrangements

ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement.

Boston Financial Investment Management, LP and its parent company, ORIX USA, is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.