Food And Beverage Intern - Beach And Pool (Seasonal)

Provide a hospitality management or business student the opportunity to gain hands-on work experience the Food & Beverage Division. In conjunction with F&B management, assist in the overall supervision of various outlet operations. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. This role may be utilized to help satisfy a course requirement.

Use of Company Vehicle: Not designated to drive a company vehicle

Minimum Requirements:

• Must be a minimum of 18 years of age and currently enrolled and pursuing a degree at an accredited institution
• One (1) year of food & beverage work experience preferred. six (6) months required.
• Excellent communication skills, both written and verbal
• Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook
• TIPS (Training for Intervention Procedures) certified preferred
• Understanding of Forbes 5-Star dining standards preferred
• Leadership experience preferred
• Familiarization with Micros POS (point-of-sales) system preferred
• Stong guest service, problem resolution, and leaderhip skills required.
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

• Assist in the overall supervision of Food & Beverage outlets
• Learn the names and personally recognize our regular Guests and Members
• Record and bill orders accurately into the register system and process payments using guest/member cards in accordance with accounting procedures
• Ensure a smooth service throughout shift.
• Partner with Supervisors and Managers to maintain team engagement and provide a positive guest experience
• Align with leaders on their focus to help share with the team.
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership