Consumer Loan Collector

With history dating back to 1856, American National Bank is one of the largest privately owned banks in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.

Benefits & Perks

Benefit eligible employees will have access to the following:

• Competitive compensation
• 401K with up to 4% employer match; immediate vesting
• Paid time off and paid holidays
• Medical/Dental/Vision/Life/Disability Insurance
• Tuition Reimbursement
• Volunteer time off
• Gym membership discount
• Employee Wellness Program
• Employee banking benefits and discounts

Job Summary

American National Bank is looking for a new Consumer Loan Collector to be responsible for initiating, pursuing and ensuring prompt collection of direct and indirect installment loans. We are seeking an individual with at least 2 years previous banking experience in a customer facing role possessing strong communication skills.

Essential Job Duties & Responsibilities

• Communicates with delinquent borrowers in attempting to obtain late payments, using the telephone and letter writing as the primary means of contact.
• Receives and reviews a listing of all delinquent installment loans.
• Refers delinquent borrowers to lender or underwriter in cases of refinancing.
• Prepares reports and summaries indicating the type and status of delinquent accounts and collection activities.
• Achieves compliance certification and uses knowledge of compliance/CRA regulations in day-to-day activities.
• Outside collections, including repossession and reports associated with these activities.

Experience and Education

• 2 years collections experience preferred OR 2 years banking experience in a customer facing role preferred
• High school diploma or equivalent
• Working knowledge of consumer debt collection regulations with general knowledge of the principles of consumer installment lending.
• Ability to discuss sensitive financial situations in a tactful manner to resolve the delinquent status.
• Excellent communication (oral and written).
• Strict adherence to bank organizational structure, policies and operating procedures.
• Strong ability to maintain confidentiality.
• Basic computer skills with ability to learn core banking system and maintain working knowledge of MS Office.
• Strong attention to detail and highly organized while focusing on work quality.
• Ability to establish priorities and meet deadlines.