Customer Service Lead
Serenity HealthcareFairfax, VA
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Job Description
PCM (Customer Service Lead)
Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare leadership, this is your opportunity, no experience required. The Customer Service Lead will assist in running a practice while receiving mentorship to eventually move into a full leadership role with Serenity Healthcare.
What you’ll do
What we’re looking for
What you’ll get
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare leadership, this is your opportunity, no experience required. The Customer Service Lead will assist in running a practice while receiving mentorship to eventually move into a full leadership role with Serenity Healthcare.
What you’ll do
- Deliver stellar customer experience, by building rapport and credibility with customers.
- Be able to overcome customer objections and effectively promote Serenity's treatment options.
- Passionately educate every customer about TMS and Ketamine Infusion therapy.
- Assist with creating a positive environment for staff and patients.
- Help train and mentor a variety of roles within the clinic and help out as needed.
What we’re looking for
- High school degree or GED
- At least 1 year of experience in a fast paced, customer facing role
- Desire to help others improve their lives
- Ability to connect with people and positively influence decisions
What you’ll get
- The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years
- Mentorship and guidance in managing a practice
- Great benefits – Serenity covers 90% of healthcare premiums (medical, dental and vision)
- Paid time off – 20 days annually (PTO and paid holidays)
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
- About Serenity Healthcare
- Serenity’s Provided Services
- Meet our Patients
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