Medical Front Office - Patient Service Specialist- Kort
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Job Description
Overview
Position: Patient Service Specialist
Location: Crestwood, KY
Type of Employment: Full Time
Schedule: Weekdays - 8am-5pm or 9am-6pm
Compensation: Starting at $16/hour (pending experience)
When patients enter our outpatient physical therapy center in Crestwood, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED
- 1 Year of Front Desk Experience
Preferred Qualifications:
- 1 Year of Medical Office Experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans