Traffic Control Officer

High Point University is currently seeking Traffic Control Officers. Under general direction, this position effectively ensures the safe movement of pedestrians, vehicles and bicycles as needed during peak traffic times at the University, during special events or at accident scenes. The Traffic Control Officer will also assist with University parking regulations and compliance. Traffic Control Officers will not engage in traffic enforcement duties but will engage in traffic and crowd control under the guidance of, and in conjunction with the Campus Police Department and the Chief of Campus Police.

QUALIFICATIONS:

Education, Experience and Training:

• High school diploma or equivalent
• Previous experience with directing traffic is recommended
• Previous experience with enforcing regulations is recommended.

ESSENTIAL FUNCTIONS:

• Directs traffic to promote continuous mobility and prevent gridlock in a safe manner
• Assists in traffic control during, before and after special events, in high congestion area and on unsafe roads.
• Assists in crowd management duties during large events.
• Provides road assistance to motorists and gives directions if necessary.
• Directs traffic flow and reroutes traffic in case of accidents or emergencies.
• Notifies supervisor or Campus Police Officers of people who may have violated motor vehicle laws and pedestrian violations.
• Prepares required reports.
• Assists in parking enforcement as directed by the Campus Police Department.
• Assists with the Welcome Centers as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of basic traffic laws.
• Skill in communicating verbally and in writing.
• Skill in exercising tact, diplomacy, and patience with various groups of people.
• Skill in utilizing available information to make quick and accurate decisions regarding action needed.
• Skill in conflict resolution and negotiation.
• Skill in following and giving directions.
• Ability to work under pressure.
• Ability to pay close attention to details.
• Ability to clearly communicate by radio.
• Ability to think strategically, problem-solve, exercise good judgment, and make sound decisions.
• Ability to manage conflict and resolve issues efficiently and effectively.
• Ability to provide excellent customer service and develop interpersonal respect and credibility with various groups.
• Ability to work autonomously and exercise excellent judgment in outlined areas of responsibility.

For more information regarding this position, please contact James Rigsbee, Interim Security Recruiter and Trainer at jrigsbee@highpoint.edu.