Product Engineer II - Documentation Framework
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Job Description
Overview
Esri is the world leader in geographic information systems (GIS) and developer of ArcGIS, the leading mapping and analytics software used in 75 percent of Fortune 500 companies. Our customers use our cutting-edge software products to understand and solve some of the world's most complex problems. They rely on authoritative, high-quality documentation to drive their use of GIS. Our mission is to ensure that ArcGIS users get the information they need, when they need it.
If you are passionate about making a difference, join our fast-paced team as we develop and enhance our documentation assistant platform. We are seeking a talented Product Engineer to maintain and enhance our platform, while also crafting intelligent search and retrieval systems that make our documentation more accessible and useful.
Responsibilities
- Help develop and optimize vector search systems using Python, MongoDB, and Open AI APIs
- Build and enhance robust testing frameworks and monitoring systems
- Participate in the creation of tools to analyze user behavior
- Participate in the creation of APIs and tools for harvesting, ingesting, processing, and retrieving documentation
- Integrate language models for documentation retrieval tasks
- Maintain and improve semantic search and context-aware retrieval algorithms
- Support and maintain our existing documentation platform
Requirements
- 2+ years of experience using Python in a similar software environment
- Proficient in MongoDB, Atlas Vector Search, and similar technologies
- Skilled in API integration and working with LLMs and prompt engineering
- Excellent analytical and problem-solving abilities
- Effective collaboration, organizational, and interpersonal skills
- Strong written and verbal communication skills
- Proven track record of delivering high-quality work both independently and within teams under tight deadlines
- Quick to learn and adapt to new technologies in a dynamic environment
- Bachelor’s degree in a relevant technology field
Recommended Qualifications
- Experience with OpenAPI APIs and embeddings
- Understanding of semantic search and information retrieval
- Background in computational linguistics
- Familiarity with ArcGIS products and documentation
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