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Customer Service Representative - Entry Level – Immediate Hire

New CatalystLouisville, KY

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Job Description

We’re a purpose-led marketing and outreach agency dedicated to supporting nonprofits, advocacy groups, and social impact organizations. Our mission is to amplify important causes and help clients connect with communities in meaningful, human-centered ways.

Through a blend of innovative strategy, collaborative teamwork, and forward-thinking talent, we help drive real-world impact. Now, we're expanding our team and looking for a compassionate, people-first Customer Service Representative to be a key voice for change.


Position: Customer Service Representative – Outreach & Engagement

Key Responsibilities

  • Engage with the public at live events, representing nonprofit and advocacy campaigns.

  • Communicate mission-driven messages with empathy, clarity, and enthusiasm.

  • Foster lasting relationships with donors, supporters, and community members.

  • Collaborate with team members to increase campaign visibility and impact.

  • Represent social causes with professionalism and authenticity in face-to-face settings.


What We’re Looking For

  • Strong verbal communication and interpersonal skills.

  • Passion for nonprofit work, advocacy, or social impact causes.

  • Positive, team-oriented mindset with a desire to help others.

  • Willingness to learn and adapt in a fast-paced, people-facing role.

  • No experience required — paid training is provided.

  • Must be 18 or older and legally authorized to work in the U.S.


Why Join Our Team?

  • Work with a mission-driven organization that’s making a real difference.

  • Gain hands-on experience in community outreach, advocacy communications, and public engagement.

  • Access career growth opportunities through merit-based advancement.

  • Be part of an inclusive, supportive team that values creativity and compassion.

  • Enjoy travel opportunities to participate in live events and outreach campaigns across the region.


Make a Difference—One Conversation at a Time

Whether you’re launching your career or looking for meaningful work that aligns with your values, this role offers the chance to grow professionally while making a real-world impact.

🔷 Apply today to become a Customer Service Representative and help elevate the voices and causes that truly matter.

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Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall