Direct Support Professional
Independent Case ManagementFort Smith, AR
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Job Description
Primary Duties and Responsibilities
- Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
- Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
- Help customer achieve agreed-upon goals to improve quality of life and integration into the community
- Provide written daily updates of each shift's activities using an online platform
- Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
- Perform other duties as assigned
Key Competencies
- Quality decision making
- Effective communication
- Superior problem solving
- Interpersonal effectiveness
- Receptive to feedback
- Positive work ethic
- Instills trust
- Administrative effectiveness
General Requirements for All ICM Employees
- Understands and endorses ICM's mission and vision
- Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
- Understands and complies with all HIPAA regulations
- Maintains a clean and orderly work environment
- Must have a high school diploma or equivalent (some positions require additional education)
- Maintains prompt and regular attendance
Work Schedule