Facilities Account Manager
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Overview
Schedule
Flexible-schedule
Part-time
Career level
Senior-level
Remote
Remote
Compensation
$20-$30/hour
Benefits
Flexible/Unlimited PTO
Career Development
Job Description
Facilities Account Manager Job DescriptionAbout Level Workforce, LLCLevel Workforce is an innovative consulting and workforce solutions agency dedicated to empowering businesses and business owners in the construction, real estate and finance industries. With over 25 years of combined industry experience, we are passionate about helping clients achieve their goals through strategic guidance, streamlined processes, and operational excellence.Our team of seasoned professionals offers a range of consulting services, from business advisory to executive hands-on consulting, and staffing solutions to help develop tailored solutions that address our client's unique challenges and goals. We take a client-first approach and prioritize communication, collaboration, and transparency to ensure that our clients feel supported throughout their engagement with us.THE LEVEL WORKFORCE MISSIONTo help businesses build, optimize, and lead their operations. We are committed to providing strategic guidance, streamlining processes, and improving operational efficiency to help our clients thrive in a rapidly changing business landscape. We are committed to helping our industry modernize by implementing automations, sharing our expertise, and facilitating cultural and organizational changes.Facilities Account ManagerType: 1099 contract, part-time hourly, remotePay: $20-$30 Hours: 15-30hrs./weekLocation: Remote but Atlanta area preferredEmployment Type: Part-Time, 1099 ContractorJob Summary: We are seeking a proactive and organized, relationship-driven Account Manager to own and grow a portfolio of national and regional commercial facility clients. This is a fully remote role where you will function as the single point of accountability for your clients, ensuring every project is scoped accurately, executed flawlessly, and billed profitably.Key Responsibilities:
- Act as the primary point of contact and trusted advisor for an assigned book of commercial property managers, facility directors, and corporate real estate teams
- Dispatch and schedule preventative maintenance, repairs, inspections, and capital projects (roofing, HVAC, painting, drywall, ceiling, flooring, ADA upgrades, etc.) across the Southeast
- Act as the daily point of contact for property managers and on-site facility teams via phone, email, and client portal
- Create and track work orders in FSM platform (House Call) from intake through completion and final invoicing
- Coordinate with subcontractors, in-house crews, and vendors to secure pricing, availability, and crew assignments
- Prepare accurate job folders: scope of work, photos, permits, COIs, and close-out packages
- Process progress and final invoices (AIA G702/703 when required) and follow up on payment approvals
- Pull reports for client presentations/overview
- Ensure 100% compliance with client-specific requirements (vendor portals, prevailing wage, ESG reporting, safety documentation)
- Flag upsell opportunities (expiring warranties, aging systems) and escalate to the Account Manager
- 3–5+ years of account management, client success, or project coordination experience in commercial construction, facilities maintenance, or property management services
- Proven success managing multi-site or national facility portfolios
- Strong grasp of commercial construction processes
- Exceptional communication and relationship-building skills — comfortable presenting to property managers and C-suite executives
- Proficiency with MS Office Suite.
- Preference: experience with House Call
- Analytical mindset with intermediate to advanced Excel skills
- Stable high-speed internet and professional home office required
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FAQs About Facilities Account Manager Jobs at Level Workforce
What is the work location for this position at Level Workforce?
This job at Level Workforce is located in Atlanta, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Level Workforce?
Candidates can expect a pay range of $20–$30 per hour for this role.
What employment applies to this position at Level Workforce?
Level Workforce lists this position under the following employment categories:
- Flexible-schedule
- Part-time
What experience level is required for this role at Level Workforce?
Level Workforce is looking for a candidate with "Senior-level" experience level.
Does Level Workforce allow remote work for this role?
Yes, this position at Level Workforce supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Level Workforce for this role?
Level Workforce offers following benefits: Flexible/Unlimited PTO and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Level Workforce?
You can apply for this role at Level Workforce either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.