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Facilities Associate

Williams LeaNew York, NY

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Job Description

Pay: $21.00 / hr

Schedule: M-F 10am-7pm

This Facilities Associate position is responsible for handling all day-to-day facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.

Job duties

(* denotes an "essential function")

■ *Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution

■ *Respond to employee facility related requests - temperature, parking, etc.

■ *Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.

■ Support emergency evacuation plans/fire drills

■ Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services

■ Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system

■ *Coordinate minor moves

■ *Coordinate furniture orders/minor furniture changes

■ *Manage building access/badges and internal keys

■ *Coordinate onboarding and offboarding of client staff

■ *Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives

■ *Work with manager to update Site Procedures Manual

■ *Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited "can-do" disposition

Job qualifications

■ Minimum of 1 year of work experience in the area field of facilities, property management or building operations

■ High School diploma or GED required

■ Strong written and verbal skills

■ Proven customer service skillset

■ Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar

■ Experience in navigating a high-profile, high-paced environment

■ Ability to problem solve, rationalize and mitigate/manage obstacles presented

■ Self starter, task-oriented leader

■ Ability to work overtime as needed

■ Ability to handle sensitive and/or confidential information

■ Proven ability to multi-task, meet deadlines and complete projects in a timely manner

■ Demonstrate initiative and proactive thinking

■ Ability to work well with others in a team atmosphere

■ Maintain a professional appearance and high level customer service mindset at all times

■ Ability to commit and adhere to all client values, principles and procedures

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