Faculty Support Manager, CIS Program

Transform your Career at ECPI University

Since 1966, ECPI University's dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people's lives.

With your hard work, ECPI University will provide full-time employees with great benefits including:

• Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
• Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
• Additionally, you will work alongside talented professionals to help our students change their lives through education.

If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in people's lives, we would love to hear from you and discuss the opportunity.

Job Description:

Faculty Support Manager (FSM) is an experienced, high-performing faculty member or educator dedicated to supporting faculty development. This role provides tools, resources, coaching, and strategies to help new and experienced faculty deliver high-quality teaching and student support. The FSM ensures every instructor has the guidance needed to thrive, strengthening the success of the academic program.

Key Responsibilities:

• The Faculty Support Manager has the responsibility of conducting formative assessments of faculty to promote continuous improvement and create a safe and supportive environment for reflection, collaboration, and growth within the faculty.
• The FSM will work with newly hired faculty in the New Faculty Training course to ensure new faculty are properly trained and prepared to teach and create engaging learning environments on day one of their class.
• The FSM will provide mentorship of new faculty within their first semester of teaching. Mentorship is structured in a three-term model.

Term 1: Weekly meetings covering course preparation and observations.

Term 2: Continued support with collaboration with PD and mentee.

Term 3: Periodic check-ins to sustain faculty growth.

• Design and deliver training sessions on best teaching practices, innovations, and discipline-specific needs, while fostering collaboration and peer-led learning.
• Conduct formative observations and course checks throughout the term, focusing on effective us the course LMS including announcements, Dropout Detective, grading/feedback, lecture, and student outreach. Contribute to consistency in teaching quality by participating in university-wide observations.

Qualifications:

Ideal candidates will have

• A Master's degree or higher.
• History of excellence in teaching. Additional experience in mentoring or coaching roles with faculty preferred.
• Strong communication skills with knowledge of best practices in teaching across diverse modalities.
• Demonstrated commitment to student success

A Bachelors Degree with 10+ years of strong experience could be considered in lieu of masters degree

Reports to:

This person will report directly to the Vice President for Academic Affairs.

They will also collaborate with the Online Faculty Support Team, campus administrators, and program directors

ECPI University is proud to be an Equal Opportunity Employer.