Family Support Worker | Westfield Family Resource Center

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title:

Work Location:

 

*Bilingual Candidates Encouraged to Apply 

*EOE M/F/D/V

*Union/Non-Union

 

Job Summary:

The Westfield Family Resource Center Administrative Support Specialist provides administrative and program support that includes functions such as: working with FRC staff to manage the FRC calendar and schedule events, conducting informal screening of Family Members, obtaining information about reasons for accessing services and providing information and referral resources to Family Members 

Duties and Responsibilities:

• Overall office management, purchase and acquisition of office supplies and office equipment maintenance.
• Responsible to receive program guests in a courteous and professional manner.
• Responsible for data entry functions as requested by Director.
• Responsible for xeroxing, binding, and professional presentation of all program materials.
• Screens all incoming calls, determine their nature, and forwards information through proper channels.
• Maintains client records in accordance with standard format and timetables, and in an organized and efficient manner.

LEADERSHIP, TEAM MANAGEMENT, AND INTERPERSONAL SKILLS

Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce; highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other agency staff regarding operational matters.

AMERICAN DISABILITIES ACT REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORKING CONDITIONS 

This position is performed primarily in an office setting. Employee may lift and carry promotional items for community events, as well as for the set-up of support groups and food pantry.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications:

• High school diploma minimally required.
• Associates or Bachelor’s degree in office management or related field preferred.
• Experience and demonstrated ability to work with diverse populations in a community-setting using a family-centered, strength-based approach
• Must have a valid driver’s license and meet agency requirements for driving history records and criminal background checks
• Knowledge of Microsoft Office applications; Corel; and related office technology
• Bilingual in Spanish/English, preferred

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training