Clinical Program Manager | Electrophysiology
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Job Description
Summary
Under the general supervision of the Director of Ambulatory Cardiovascular Services, and in collaboration with the Resource Providers and Administrative Director, the Clinical Program Manager is responsible for the daily management of clinical operations within their specialty. The primary responsibility of this role is focused on the development and clinical oversight of a service line for the organization in addition to, direct supervision of clinical staff, and specialty clinical support staff, as well as oversight of clinical workflows and processes, performance improvement, program development, customer relations and patient care outcomes related to nursing and medical assistant services. Responsibilities also include collaboration and consultation with other practices and key stakeholders within the organization and community resources.
Education
Bachelor's degree in nursing or related field or Associates Degree in Nursing with commensurate experience outlined below.
Certification, Registration & Licensure
Licensure required. Current Registered Nurse license in the state of NH.
Experience
Minimum of 4 years of nursing experience is required. Bachelor's degree and 2 years progressive supervisory experience or Associates degree with 4 years progressive supervisory experience. Demonstrated ability to effectively lead a team as well as be a team member.
Responsibilities
Recruits, retains and develops clinical staff and manages performance.
Coordinates educational and training programs for all clinical staff.
Manages departmental core processes.
Develops and implements clinical protocols and work flows and supervises compliance with regulations
required by the DNV, OSHA, CLIA and other regulatory bodies.
- Creates and implements revenue enhancement processes to maximize quality care, efficiency and
productivity.
Responsible for customer relations and customer service initiatives.
Acts as a conduit for department and organizational communication among staff, providers, and others.
Leads department and interdepartmental teams.
Participates in and supports departmental and organizational change.
Takes responsibility for individual performance goals.
Meet all departmental, professional and technical requirements.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to hear, perform activities that require fine motor skills, and speak. The employee is frequently required to bend, reach, sit, stand, and walk. The employee is occasionally required to squat.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is frequently exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, and bodily fluids.
The noise level in the work environment is usually moderate.
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