Senior Developer Relations Engineer - USA

JOB SUMMARY

As a Storyblok and headless CMS authority, the Developer Relations Engineer will support and reduce onboarding friction with the developer community through code sample creation, debugging, direct partner engagement, and long-tail support channels. Become a Storyblok advocate, talking about its capabilities and features. Help external developers to overcome missing functionalities or technical issues by using plugins, tools, apps, or custom scripts. Monitor external communities on Discord, Twitter, LinkedIn, and Dev.to to identify new content to create.

ESSENTIAL JOB FUNCTIONS

• Become a Storyblok and headless CMS authority, helping developers, partner agencies and customers to understand Storyblok and its capabilities, easily implement a headless architecture on their projects, and get the best from Storyblok’s features.
• Help developers and enterprise customers to understand and get value out of Storyblok by conducting workshops, writing tutorials and documentation, attending webinars, recording instructional videos, and giving product demos.
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
• Identify and document missing pieces and technical issues in Storyblok APIs, SDKs, and services.
• Help external developers to overcome missing functionalities or technical issues.
• Contribute code updates and bug fixes to Storyblok’s public open-source projects (e.g. SDKs, sample applications, starter kits).
• Propose new or enhanced features for the Storyblok Headless CMS based on the interaction with enterprise customers and the developer community.
• Monitor, engage with and support the Storyblok community on Discord, Twitter, LinkedIn, and Dev.to.
• Represent Storyblok at online and in-person events and public speaking opportunities.
• Help guide our roadmap of documentation, tutorials, and onboarding experience.
• Passionate and highly knowledgeable about advanced topics and latest trends around web development.
• Be a mentor and role model for other developer relations engineers.
• Teach and educate other developer relations engineers, as well as members from other teams, about Storyblok capabilities and features, as well as other technical topics and trends.
• Manage complex projects, coordinating a team, and involving other teams when necessary.
• Identify potential opportunities and ideas that can benefit both the DevRel team and Storyblok as a company. Propose, execute and lead projects to achieve them.

EDUCATION AND EXPERIENCE

• At least 5+ years of experience in multiple modern frontend frameworks such as Next.js, Nuxt, SvelteKit, Astro (or others), as well as JavaScript/TypeScript modern syntax and features.
• General knowledge of HTML5 and CSS3.
• Experience working with RESTful APIs.
• Working knowledge of Git.
• Ability and predisposition to learn new frameworks and tools quickly.
• Experience with customer calls, developer support, and other developer relations activities.
• Have great problem-solving and critical-thinking abilities.
• Good communication skills that facilitate interaction with multiple stakeholders.
• Teaching experience about technical topics, either on internal or external activities.
• Experience with public speaking, in-person or online.
• You are confident, detail-oriented, and highly motivated to contribute to the organization's growth as part of a high-performing team.

DESIRABLE EXPERIENCE

• Experience with contributing to open-source projects.
• Experience with organizing meetups or other events.
• Being an active and recognized member of the dev community.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space.

 

U.S. Base Salary Range: $105,000 - $159,000

At Storyblok, we are committed to equitable compensation and pay transparency. We consider many factors when it comes to compensation, such as the scope of the role, job-related skills, experience, and relevant education or training. Our base salary ranges are determined by job and job level and are benchmarked to relevant location and industry data. The range displayed represents the target US base compensation range within which we are hiring for this role. For some roles Storyblok also offers a competitive commission structure.