HRASimple Carrier Relations and Product Intelligence Specialist

MISSION 
Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors.

VALUES 
HealthOne is guided by a cultural framework that embodies our values and drives our decisions. 

Our PURPOSE is to care for people by connecting them to resources that help protect them in health related situations. To fulfill our purpose, we align our PRIORITIES to ensure each decision we make is ethical, empathetic, economical, and efficient. We care for PEOPLE by being welcoming, authentic, truthful, consistent, and humble. We are continuously looking for ways to improve our PROCESS and how we get things done.

HealthOne seeks individuals with integrity and heart to embody our values. Whether you’re starting your career or looking to develop additional skills to reach your full potential, HealthOne provides the means to help you achieve your goals.

JOB PURPOSE
The HRASimple Carrier Relations & Product Intelligence Specialist is responsible to lead and manage relationships with health insurance carriers and ensure our ICHRA solutions align with evolving individual market offerings. This role will serve as the critical bridge between insurance carriers, product teams, and our clients—driving value through data insights, strategic partnerships, and market intelligence. As a key contributor you will own the end-to-end process of evaluating carrier products, maintaining robust relationships with insurers, and delivering actionable insights that inform product development and client strategy.
 

ESSENTIAL JOB DUTIES
Carrier Relations 
•    Build and maintain strong, long-term relationships with health insurance carriers and brokers.
•    Negotiate and manage partnerships, data-sharing agreements, and ensure optimal alignment of carrier plans with ICHRA client needs.
•    Represent the company in carrier meetings, industry events, and partnership reviews.

Product Intelligence
•    Conduct continuous market research to monitor trends, pricing, and product design in the individual health insurance market.
•    Maintain an up-to-date database of on- and off-exchange individual health plans, their features, and applicability to ICHRA administration.
•    Analyze plan performance, availability, and customer experience to identify high-value carrier products and geographies.

Cross-functional Collaboration
•    Collaborate closely with product, compliance, and client success teams to ensure carrier data and plan options are accurately integrated into the platform.
•    Provide insights and recommendations for product development, client onboarding, and plan comparison tools.
•    Support regulatory and compliance teams with state-specific plan requirements and carrier participation updates.

Reporting & Insights
•    Create dashboards and reports to inform internal stakeholders of carrier trends, plan performance, and opportunity areas.
•    Deliver competitive analysis and landscape updates to inform leadership strategy and client communications.

•    Maintains regular and predictable attendance
•    Consistently demonstrates compliance with HIPAA regulations, professional conduct, and ethical practice
•    Works to encourage and promote Company culture throughout the organization
•    Other duties as may be assigned

QUALIFICATIONS
•    5+ years of experience in health insurance, benefits administration, or related field, ideally with direct carrier relationship management or product development.
•    Deep understanding of the ACA individual health insurance market and ICHRA regulations.
•    Strong analytical and research skills; experience with insurance product comparison, data mapping, or plan management systems is a plus.
•    Excellent communication, negotiation, and interpersonal skills.
•    Familiarity with health insurance data feeds and state marketplaces a strong plus.
•    Experience working with benefits administration platforms or ICHRA-specific platforms.
•    Knowledge of healthcare compliance, CMS guidelines, and health plan certification processes.
•    Experience integrating with or managing APIs from carriers or healthcare data vendors.

PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk and working on a computer. Moderate to significant amount of stress in meeting deadlines and dealing with day-to-day responsibilities. Must be able to drive a vehicle and daytime/overnight travel as required.

BENEFITS
401K (4% Match, Immediate Vesting) 
Accident insurance
Competitive salary
Critical Illness Insurance
Dental Insurance
Employee Assistance Program
Flexible Spending Account
Health & Wellness Program
Health Savings Account
Life & AD&D Insurance
Long Term Disability
Medical Insurance
Paid Time Off
Pet Insurance
Short Term Disability
Vision Insurance 

PRE-EMPLOYMENT SCREENING
Drug Screen and Background Check Required

HEALTHONE IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status, or any other status protected by state or federal law.