Self Pay Medical Collector
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Job Description
Job Title: Medical Accounts Collector/Self Pay Collector
Follow up with patients with balances due after insurance has paid. Manage auto draft payments. Answering incoming calls from patients, setting up payment plans and collecting payments. Monitoring accounts and sending to outside collection agency when needed. Working with other Business Office staff in order to resolve patient accounts. In house position M-F 8:30 to 5:00.
Responsibilities:
The medical accounts collector will be available to follow up on all assigned accounts as needed; bringing any that have denied to a successful resolution. The collector will work closely with the insurance verifiers, the facilities biller and office manager, alerting all of claim problems and denials seen from a payer or procedure.
Responsibilities will also include working credit balances and determining the reason for the overpayment, refunding the overpayment if it is due to the patient, notifying the insurance company if there is an overpayment or completing an adjustment request if there needs to be a contractual change made.
As a self pay collector there will also be interaction with patients regarding accounts, payment plans and placing accounts with outside collection agencies.
Experience:
- 2 years of verifiable medical collections experience is preferred.
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.