Restoration Project Manager

About Our Client:

Our client is seeking a Restoration Project Manager to join their franchise organization, which provides cleanup and repair services for residential and commercial properties damaged by water, fire, mold, storms, or other disasters. With a 50-year legacy rooted in innovation, resourcefulness, empathy, and outstanding customer service, our client has pioneered many of the industry's processes and services, helping shape the modern property damage restoration landscape.

Their franchise network is dedicated to delivering the highest quality services across communities, towns, and cities throughout North America. With a synergy of excellence, expertise, and experience that is second to none, their passion for quality drives everything they do.

This franchise serves the Brighton, Novi, and surrounding areas.

Job Description:

The Restoration Project Manager (RPM) works with property owners and subcontractors following traumatic events such as fires or floods to restore damaged residential and commercial properties. As an RPM, you will oversee renovation projects, manage budgets, and ensure timely and quality completion in the field. Serving others in their time of need requires compassion, strong leadership, and the ability to build trust-based relationships.

We're looking for someone who can lead a team, deliver results, and bring a positive energy to challenging situations.

Key Responsibilities:

• Achieve operational objectives including sales, gross margin, and customer experience.

• Confirm budgets and work orders prior to project initiation.

• Ensure compliance with all relevant standards and regulations.

• Build and maintain strong relationships with customers (both direct and B2B).

Qualifications:

• Team-oriented and hardworking.

• Willing to work in a 24/7 environment with support from a production coordinator.

• Relevant experience in restoration or construction.

• Strong leadership skills with the ability to manage and develop subcontractors.

• A commitment to continuous learning and professional development.

• Excellent planning and organizational abilities.

• Strong communication and presentation skills.

• Experience in fire restoration is a plus.

Skills:

• Self-motivated and results-driven.

• Enjoys working with both clients and tradespeople.

• Capable of effective scheduling with flexibility.

• Performs well in high-performance, fast-paced environments.

• Strong interpersonal skills.

• Clear and professional written communication.

• Passionate about helping others.

Physical Requirements:

This role requires working in various indoor and outdoor environments. The employee may occasionally need to use personal protective equipment. Physical activities include standing, walking, bending, squatting, climbing stairs, and lifting up to 50 pounds.

Compensation and Benefits:

• Competitive base salary with commission on completed projects—no cap on earning potential.

• One-on-one mentorship.

• Access to regular training and development opportunities.

• Company-provided vehicle, cell phone, and computer.

• Paid time off (PTO), sick days, and a flexible schedule.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.