Hyperscale Program Manager

Learn what makes QTS a unique place to grow your career!

Who We Are:

It's exciting to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

The Hyperscale Program Manager is responsible for supporting the RPM team, including Hyperscale Project Executives, to execute complex mega-data center Hyperscale deliveries. This position will be responsible for supporting the development process; including project planning requirements needed for leasing amendments and aggregating that data across internal teams. This role will be responsible for identifying program and operational requirements, engaging with internal customers, and supporting the program through the entire project life cycle. These large complex projects will require strong project management, communications, customer relationship, and analytical skills, as well as data center construction, financing, and operations knowledge.

Additionally, this position will collaborate with internal teams such as Development, Facilities Operations, Legal, Hyperscale Solutions Engineers and Sellers to execute contracts to meet Tenant engineering and design changes.

What You Will Do:

• Manage change management across sites for our Hyperscale projects, including needed lease amendments, measuring and reporting on KPIs of each site.
• Track and coordinate with Project Executives on lease and work letter documentation status, review, and approvals across sites
• Cross-functionally develop schedules, budgets, and assist with pro-Formas and communicate update schedules on a periodic basis to our Hyperscale customers.
• Maintain understanding of property development status, upcoming design change requests and the impacts to existing contracts.
• Act as "Program Manager" for Vice President of Growth & Development, to ensure reporting and initiatives are being met by Project Executives.
• Monitor progress of project milestones, change orders, and communicate updates and other customer requirements.
• Maintain a high level of knowledge about our services, systems, methods of delivery, implementation and support processes, and Service Level Agreements.
• Champion continuous improvement and adoption of project management and product life cycle best practices using innovative ideas to increase effectiveness.
• Proactivity reviews the processes used for customer contracts modifications and recommends improvements for streamlining reviews and approvals across stakeholders.

What You Will Need to be Successful:

• Bachelor's degree or equivalent professional experience.
• Five or more years of experience in sales engineering, project management, construction contracting, leasing, or other applicable experience.
• Three or more years of experience working in real estate development, transaction management, data center infrastructure (space, power, connectivity) or equivalent experience in a construction environment.
• Experience in project/program management and data center compliance, auditing, and policy.
• Experience in financial modeling and analysis, utilizing spreadsheets, and manipulating data sets.
• Three or more years of experience with hyperscale data center development projects preferred.
• Proficient in MS Project and/or other project tracking software preferred.
• PMP Certified preferred.

Knowledge Skills and Abilities You Will Need:

• Problem solving and analytical skills required to correctly frame and guide critical decisions to ensure delivery of successful projects.
• Possess strong written and oral communication skills.
• Must be proficient in Microsoft Word, Excel and Project.
• Strong desire and self-motivated to learn and expand knowledge of technical and interpersonal skills.
• Able to demonstrate strong analytical capabilities and technical knowledge.
• Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences.
• Ability to work independently and as part of a team.
• Ability to work under pressure with tight deadlines.
• Ability to work on multiple projects simultaneously.
• Organized, detail oriented.
• Experience in transaction management, lease administration, real estate development, data center construction, or facilities operations.

The Perks (and these are just a few!):

• QRest Sabbatical
• Employee Stock Purchase
• QTS scholarship for dependents
• Eagle Club award trip eligibility
• Paid volunteer days
• Tuition assistance, parental leave and military leave assistance

Total Rewards

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

#LI-SM1

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.