Field AV Project Manager

Company Overview

We are partnering with a dynamic and fast-scaling residential systems integrator headquartered in Redmond, WA. Known for their software-forward approach to AV and home automation, this firm distinguishes itself with its deep technical expertise, hands-on leadership, and relentless pursuit of operational excellence. With expansion into Eastern Washington and Texas underway, they are building a top-tier team that’s setting new standards for quality in the residential integration space.

Why Join Us?

This isn't just a job—it's a strategic leadership opportunity at a company that prizes efficiency, accountability, and craftsmanship. You’ll be joining a team that values results, straight talk, and stepping up when needed. Leadership here means rolling up your sleeves, calling plays in the field, and building systems that scale. If you thrive in fast-moving environments, are allergic to bottlenecks and bureaucracy, and want a clear path to future operations leadership—this is the opportunity for you.

Position Overview

We’re hiring a Field Project Manager to oversee and optimize the execution of multiple residential AV and automation projects across the Washington region. This is a hybrid field/office role focused on schedule optimization, technician management, client communication, inventory control, and ensuring consistent quality across job sites. The ideal candidate is a seasoned AV professional who can lead by example—someone who’s not afraid to jump in the trenches and who earns the respect of their team through experience, decisiveness, and action.

Key Responsibilities

• Coordinate and manage 8–9 concurrent residential AV installation projects.
• Maintain daily oversight of technician schedules and job site progress, ensuring high productivity and alignment with revenue goals.
• Act as the bridge between sales, design, and field operations—building calendars, attending kickoff meetings, and adjusting schedules based on project readiness and team availability.
• Conduct regular job site visits for quality assurance and technician support—always ready to jump in and assist if needed.
• Own field-level inventory management, ensuring technicians are equipped before heading out to job sites.
• Provide exceptional client communication, de-escalate issues, and maintain project momentum through proactive problem-solving.
• Implement and uphold standard operating procedures across teams to drive consistency and excellence.
• Serve as a player-coach—providing leadership in the field while identifying opportunities to improve systems and outcomes.

What We're Looking For

• Proven experience in AV, home automation, or related field operations—ideally with programming, service, or commissioning capabilities.
• Strong leadership skills with the ability to manage technicians and drive team accountability.
• Outstanding organizational and communication skills—able to coordinate across departments and respond quickly to shifting priorities.
• Client-facing confidence—capable of handling difficult conversations with professionalism and clarity.
• Comfortable with both office-based responsibilities (inventory, scheduling) and field-based oversight (QA, site visits, logistics).
• Ability to make logical decisions that prioritize revenue, client satisfaction, and technician utilization.
• Growth mindset—interested in advancing toward an Operations Manager role as the company continues to expand.
• Willingness to maintain discretion—confidentiality and NDAs are expected.

Benefits

• Health, Dental, Vision Insurance
• Paid Time Off and Company Holidays
• Paid certifications and training (e.g., Control4, Lutron)
• Opportunity to attend CEDIA and other major industry events
• Career growth pathway toward operations leadership
• Work with an elite technical team solving complex integration challenges

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