Field Equipment Services Supervisor

Job Requisition

JR22726

Worker Time Type

Full time

Worker Sub-Type

Regular

Shift

Job Description

POSITION PURPOSE:

This role accelerates business value by managing the staff, equipment, parts and activities of a Reddy Ice refurbishment center. This position is responsible for the quality of all equipment overhauled and shipped from the center.

Demonstrates our "True North" attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

DUTIES AND RESPONSIBILITIES:

1. Manage all activities of the refurb center, including planning work flow and ensuring

appropriate staffing levels, quality checks of completed equipment, parts and equipment

inventory management, and yard cleanliness.

2. Perform all supervisory functions required including but not limited to hiring, promoting,

coaching, terminating, performing performance reviews, and recommending pay rates.

3. Coordinate with other Reddy Ice locations on incoming and outgoing shipment of

equipment and parts.

4. Confirm that machines are tested and are in compliance with all federal, state, and local

water/ice quality regulations.

5. Drives a Customer Centric Culture by engaging in respectful, consistent communication

with our customers while striving to promote outstanding customer service.

6. Communicates opportunities for SOP improvement to the FESM.

7. Contributes to peer discussions regarding equipment maintenance and cleanliness best

practices via Skype, conference calls, and through other technology.

8. Displays a professional and courteous attitude to co-workers, managers, and the general

public at all times. This includes, operating company vehicle safely and in accordance

with all applicable laws of the road, reporting to the assigned job site in uniform and ready

to begin work at the designated start time, immediately reporting any accidents/injuries,

and strict adherence to safety requirements and procedures as outlined in the Policies,

Programs & Procedures Manual.

9. Performs other duties as required or assigned by management.

10. Make and assume other duties and responsibilities required or assigned by management.

11. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.

12. Maintain high safety standards. Safety is personal for us all.

ESSENTIAL MENTAL FUNCTIONS AND SKILLS

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to work in a constant state of alertness and safe manner
• Ability to work in an unfatigued state
• Ability to accurately gauge lengths of time and distance
• Ability to quickly store and recall instructions in one's short term memory
• Ability to concentrate and perform tasks involving high levels of cognitive function and judgment
• Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms
• Demonstrate a caring, committed and concerned attitude about safety
• Possess fast reflexes and unimpaired coordination and ability to rapidly respond to stimuli
• Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform required functions
• Ability to take prompt and appropriate response to operating conditions

SUPERVISORY RESPONSIBILITY:

Refurb techs

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Minimal Travel with potential for overnight. Weekend and night work is a requirement of the position. May occasionally perform work in retail stores or other customer sites; driving between retail stores and plant location. Must be able to lift 40lbs. plus utilize installation lift equipment. Ability to climb ladders and work with light duty tools.

EDUCATION AND EXPERIENCE:

• Minimum 2 years of previous supervisory experience, preferably in an industrial equipment repair environment.
• Minimum 5 years of autobody repair experience preferred.
• Minimum high school diploma and certification in refrigeration or electrical; bachelor's degree preferred.
• EPA level 1 required.
• Preferably has a valid driver's license and good driving record - may be required to use company vehicle at times. Assist in maintaining company vehicle to the scheduled maintenance requirements.
• Maintain internal company testing requirements above 80% level for all company training courses.

Location

Tucson

City:

Tucson

State:

Arizona