Field Readiness Communications Specialist III
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Job Description
Job Posting
GENERAL DESCRIPTION OF POSITION
The role of Field Readiness / Communications Senior Specialist provides leadership of the overall communications and task management platform and support for Field Readiness which includes project management, communication planning, editing communications to ensure the tone is Field appropriate and supports execution. Additionally, this role will sit on the Field Readiness council, manage the ongoing calendar and manage the design, improvements, enhancements, and integration of the communications and task platform (Murphy Connect). This role plays a critical part as the production lead, content, task, and communications driver for all field activities. Additionally, when requested this role will support internal customers across the organization with various task, audit, and communication needs. Develop and implement communication plans and proof various communications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Project communication support for Field facing projects, which can include communication planning, drafting and editing of messages, and distributing content to the appropriate audience
Manage Communication Platform by serving as the subject matter expert for the communication platform, managing content posting, user access, and analytics. Monitor engagement metrics and use data to refine communication strategies. Collaborate with IT and support teams to troubleshoot and enhance platform functionality.
Maintain strategic collaboration and influence by participating in recurring cross-functional planning calls, representing field perspectives. Build strong relationships with business partners to align communication goals with operational priorities. Lead or co-lead initiatives aimed at improving communication flow and field engagement
Coach and mentor others on effective field-facing communication techniques. Share best practices and field-informed insights with internal teams. Support development of communication guidelines tailored to field needs.
Assist in day-to-day drafting, review, and distribution of Field messages
Responsible for the evergreen and all Sales and Operation calendars
Support the development of monthly Field newsletters including content, design and publication
Support the National Leadership Conference and National District Manager Meeting development and planning
A critical member of the Field Readiness Council
Support various presentations and/or decks for senior management
Participate in rotation to cover Field communication needs on weekends and holidays
Maintain Field Engagement & Insight Gathering by conducting regular store visits and field touchpoints to gather feedback on communication effectiveness
Perform any other related duties as required or assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 3 years related experience and/or training, or equivalent combination of education and experience.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.