Field Service Technician - Travelling

Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.

Field Service Technician- Travelling

Title Field Service Technician- Travelling

Department Service

Location USA

Reports To Field Service Manager

About Us

Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We're a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.

Your Impact

We are looking for a Field Service Technician- Travelling who will contribute to the success of the Field Service Team, applying their expertise in Service to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement.

The Role

As a Field Service Technician, you'll be addressing Particle Measuring Systems customer equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair and continual improvement in the quality of our products and services. This position will be travelling in nature, covering a variety of PMS customers in North America.

Job Responsibilities

• Calibrating, troubleshooting and repairing electronic equipment
• Supporting customer calibration and maintenance of Particle Measuring Systems micro-contamination monitoring equipment
• Researching customer problems and complaints
• Acting as a liaison between customers and various departments
• Continuously evaluate processes for improvements in efficiency, quality, and safety
• This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.

Required Qualifications

• Associate's degree in Electronics or military equivalent
• Ability to read schematics in English
• Ability to trouble shoot with minimal guidance
• Knowledge of lasers, and/or collecting and condensing optics helpful but not required
• Strong verbal and written communication skills
• Ability to work independently
• Must be able to lift up to 50 lbs
• Team player focused on customer satisfaction and quality, with a sense of urgency
• Required skills: communication, collaboration, organization etc.

Work Environment & Physical Requirements

• This is a "field" position with broad geographical purview.
• Travel- Over 50% travel to customer sites required.
• Occasional lifting of up to 50 lbs. may be required
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role

Compensation & Benefits

• Competitive $27.95 - 42.90 per hour depending upon experience

• Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.

• Comprehensive benefits package:

• Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance

• 401(k) retirement plan with company match

• Vacation, holiday, and leave policies

• Tuition reimbursement, Employee recognition programs, Employee assistance programs

Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive