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Finance Assistant

Envision Motors of MilpitasMilpitas, California

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Job Description

Automotive Finance Assistant – Job Duties

Finance & Documentation Support

  • Prepare and review all finance and lease documents for accuracy and compliance with dealership, lender, and state regulations.

  • Gather customer information and verify required documents (driver’s license, insurance, income verification, etc.).

  • Process credit applications and submit them to approved lenders.

  • Maintain digital and physical deal jackets, ensuring all paperwork is completed and filed correctly.

Customer Assistance

  • Assist customers in understanding financing options, warranty plans, and protection products.

  • Provide clear explanations of loan terms, payment schedules, and contract obligations.

  • Coordinate with the sales team to ensure a smooth transition from vehicle purchase to financing.

Lender Communication

  • Communicate with banks and credit unions to obtain approvals, update deal status, and resolve discrepancies.

  • Track lender funding and follow up on any missing or pending documents.

  • Maintain strong relationships with financial institutions.

Data Entry & System Management

  • Enter customer and deal information into dealership management systems (DMS), CRM, and lender portals.

  • Update inventory, deal numbers, and financial records as needed.

  • Run credit reports and input data into finance software.

Compliance & Audit Support

  • Ensure all deals follow federal and state laws (e.g., Truth in Lending, Privacy Act, OFAC).

  • Assist with internal audits by maintaining accurate and complete paperwork.

  • Monitor signatures, disclosures, and required forms to avoid funding delays.

Administrative & Operational Tasks

  • Manage office supplies, forms, and finance-related materials.

  • Assist the Finance Manager with daily tasks and special projects.

  • Support dealership operations with scanning, printing, and organizing files.

  • Handle phone calls, customer inquiries, and appointment scheduling.

Reporting & Recordkeeping

  • Generate daily, weekly, or monthly finance reports as requested by management.

  • Track contracts-in-transit, funding delays, and deal status.

  • Maintain organized logs of customer deliveries, warranties, and aftermarket sales.

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