Fitness Manager

Full-Time

Salaried, Exempt

JOB SUMMARY

Responsible for developing and implementing a high quality comprehensive and effective fitness program targeted at improving the overall physical health and wellness of Village residents. The program should support achieving outcome-based fitness goals through appropriate assessment, exercise techniques and overall education. This role integrates with other Life Enrichment programming designed to enhance the overall physical, mental, and spiritual well-being of those the Village serves. Ensures adherence to established protocols, policies, guidelines, and structure for the delivery of fitness services. Supportive of the Village's mission, values, and service/hospitality (PRIDE) expectations. Completes training as required by policy.

ESSENTIAL JOB FUNCTIONS

• Develop, implement, and manage daily operation of Village fitness program (with the exception of the Parkinson's-specific fitness program) that caters to the needs and interests of Village residents and associates, ensuring members receive optimal workout experience and achieve their fitness goals. Be prepared to change course on fitness offerings that are not attracting an appropriate number of participants to a certain initiative or class or are not meeting fitness goals. Ensure member retention and satisfaction with Village fitness program.
• Support individual's physical health by designing customized fitness plans that promote healthy behaviors and support achieving desired fitness goals.
• Provide oversite of the daily operations of the fitness centers and pools, ensuring all equipment is maintained and functioning properly and is housed in a safe and clean environment. Recommend innovative equipment for fitness centers that support fitness outcomes.
• Provide oversite to a well-trained and productive fitness staff, made up of personal trainers and group exercise instructors, that is consistently focused on exhibiting PRIDE and motivated to support members in achieving their fitness goals. Hold regular staff meetings to keep staff informed on organizational events, share team successes, review goals, problem solve and share best practices.
• Oversee orientation programming to fitness center, ensuring all necessary forms are available and completed prior to use of the facilities or equipment and ensuring all potential members are thoroughly oriented prior to use.
• Broaden the use of fitness management software to streamline scheduling, goal outcomes, and resident education, while transitioning toward a more paperless system that meets the evolving needs and preferences of our resident population.
• Develop and implement a class schedule that organizes classes, instructors, and facilities to maximize attendance and efficiently use staff time and supports desired outcomes.
• Develop fitness-related presentations and newsletter articles based on current industry standards and trends.
• Stay abreast of industry trends to implement innovative fitness programs and services to elevate the Village fitness program.
• Timely monitor fitness financials, ensuring monthly revenue targets are met or exceeded and that all appropriate efforts are made to reach the budgeted bottom line.
• Promote and secure personal and semi-personal training clients to meet fitness goals and budget requirements.
• Develop, secure, and monitor various metrics that show effectiveness of the fitness initiatives and improved health of fitness members. Ensure timely use of the various metrics to maximize overall programming.
• Ensure membership records are accurate and up to date. Analyze membership data to identify trends, set goals and develop strategies to improve member retention and attract new members.
• Develop and implement strategies to draw more residents and associates into the Village fitness program, working with the MarComm team to utilize all Village marketing tools effectively and thoroughly to increase awareness of fitness services and programs.
• Fill in at fitness classes when instructors are unable to be there.
• Ensure proper billing to members of fee-required services.
• Ensure the safety of all fitness members by providing proper training for all instructors.
• Collaborate with Village outpatient therapy and refer qualifying fitness program participants to OT program in order to create a supportive continuum that contributes to clients' overall health and wellbeing. Implement initiatives to grow reciprocal referrals.
• Host biannual fitness advisory committee meetings and follow through with appropriate feedback.
• Offer associate fitness classes as there is an appropriate amount of interest.
• Work closely with other Life Enrichment programs to provide a strong and integrated Life Enrichment team. Also contributes to and supports other Life Enrichment programs.
• Ensure all personal and instructor certifications are maintained and recorded in the associate files.
• Adhere to all safety regulations and requirements.
• Handle stress well and gets along with others within the workplace and with customers outside the department.
• Maintain acceptable standards of workplace conduct. Always perform with P.R.I.D.E.

The responsibilities described above represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to perform all assigned responsibilities.

ESSENTIAL QUALIFICATIONS

Education:

• Bachelor of Science degree in fitness, physiology, exercise science, kinesiology or related field required.
• Master's degree in exercise science or related field preferred.

Experience:

• Five (5) years' experience in fitness or related field.
• Minimum of 3 years in fitness management position.
• Experience in directing exercise or activity programs for senior adults required.
• A thorough understanding of matrix and outcomes for physical health required.
• Knowledge of a variety of exercise programs and fitness equipment required.
• 3 or more years as a certified personal trainer preferred.
• Experience in applying innovative initiatives to improve physical health preferred.
• Experience with marketing a fitness program preferred.
• Strong knowledge of fitness equipment and exercise techniques.
• Experience in managing a fitness center or gym preferred.

Licenses/Certifications:

• Specialty certification as personal trainer, exercise specialist, group training instructor, health and fitness specialist or similar area required.
• Land and water-based fitness instruction certifications required.
• Current valid driver's license is required with proof of insurance.
• Must have a current CPR Certification or must obtain within first 90 days of employment.

Knowledge and Skills (required unless otherwise noted):

• Strong understanding of best practices to reach outcomes for improving health and wellness.
• Proficient knowledge of Microsoft operating systems and Microsoft Word, Excel, and Outlook.
• Ability to lead an effective and productive team.
• Ability to manage multiple tasks and responsibilities at the same time.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions, and deal with a variety of abstract and concrete variables.

SPECIAL WORKING CONDITIONS

• The associate is subject to inside environmental conditions which provide protection from weather conditions but not necessarily from temperature changes.
• The associate is exposed to infectious diseases.
• The associate is required to function around individuals with challenged mental capacities.
• Required to drive from one location to another, if necessary, for services provided.
• Depending on services offered in the department, this position may have "on-call" responsibilities.
• All associates may be called upon to assist other departments in an emergency situation.

PHYSICAL AND MENTAL DEMANDS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Medium Work - Exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
• The associate is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
• The associate will stoop by bending spine at the waist downward and forward; kneeling on the knee to come to a rest; climb stairs and ramps, using feet and legs and/or hands and arms; and crouching downward and forward by bending leg and spine.
• The associate will reach hand(s) and arm(s) in any direction; push forward, downward, or outward; and lift objects from a lower to a higher position or move objects horizontally from position to position.
• The associate will walk to accomplish tasks, particularly for long distances or moving from one work site to another.
• The associate will finger with whole hand or arm such as picking, pinching, or typing; grasp by applying pressure to an object with the fingers and palm and feel attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
• The associate will talk to expressing or exchanging ideas by means of the spoken word accurately, loudly, and/or quickly; and hear sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication.

SUPERVISION RECEIVED/GIVEN

Receives direction from Director of Life Enrichment. Direction given to Fitness Instructors.

EOE/D/V

Nicotine-Free Workplace

Post-offer background check and health screening required

Questions can be directed to careers@jkv.org