Flagship Support Specialist
$20+ / hour
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Job Description
Flagship Support Specialist
FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the Opportunity:
The Flagship Business Support Specialist role will support our FASHIONPHILE at our DTLA location (The Row) by assisting customers who are selling their luxury items with us. The ideal candidate will demonstrate exceptional attention to detail, follow company processes and brand guidelines precisely, and deliver an outstanding customer experience from start to finish. When selling appointments are limited, this role will also contribute to showroom operations, including product transfers, merchandising support, and other key tasks that ensure a seamless and elevated in-store experience. Responsibilities include:
- Support onsite procurement including customer interactions, product photography, quote monitoring and process documentation
- Scan, organizing and transfer products
- Support local merchandising needs
- Other tasks as assigned
What We're Looking For:
- GED or equivalent experience
- Experience working in a fast-paced retail environment
- Prior retail or operational experience handling product
- Ability to lift/carry up to 30lbs
- Basic computer skills
- Ability to successfully multitask
- Must be comfortable with Technology
What We Offer:
- Medical, Dental and Vision Coverage
- FSA options for Medical, Dependent Care & Commuter Benefits
- Paid Time off, Paid Sick Time, and Paid Holidays
- 401(k) with generous match program
- Free Life Insurance and AD&D
- Long Term Disability Insurance
- Employee Discount
Pay Rate: This position begins at $20.00/HR for all New Hires into FASHIONPHILE's Los Angeles, CA location.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.