Float Clinic/Practice Assistant

Site: Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Our Float Pool team is a group of employees who are specially trained and readily available to seamlessly assimilate and stabilize clinical operations within our practices. This is a unique opportunity to work autonomously while functioning as part of a collaborative team. The ideal candidate profile is an adaptable Clinic/Practice Assistant who is passionate about working in healthcare and genuinely enjoys variety!

Job Summary

We are seeking a full-time, 40-hour Clinic/Practice Assistant to join our teams onsite Monday through Friday 8:30am-5:00pm. The Practice Assistant is responsible for check in, check out, and phone reception duties and serves as the first point of contact for patient appointments. In this role, you would be expected to cover and travel to our various practices across the South Shore.

Towns/cities include:

• South Weymouth
• Braintree
• Hingham
• Duxbury
• Scituate
• Pembroke
• Buzzards Bay

We do our best to keep all employees with their preferred geographic regions/specialty areas; however, float employees must be able and willing to commute to any of our locations during orientation (for training/precepting purposes) or during times of fluctuating staffing shortages (for cross-coverage purposes).

Are you ready to experience different practice environments, bring your talent to this team, and join us in driving medicine forward?

Qualifications

Required

• High school diploma or equivalent

• 1 - 2 years customer service experience

Additional Job Details (if applicable)

• Prior medical office experience preferred

Remote Type

Onsite

Work Location

541 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.36 - $24.45/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.