Food & Beverage Manager

Why Hilton Sandestin Beach?

At Hilton Sandestin Beach, we believe that exceptional service begins with an exceptional team. To deliver the best experiences for our guests, we seek out talented individuals who share our passion and vision. Our team members are the driving force behind everything we do, and their dedication is what allows us to create memorable moments for every guest. By joining Hilton Sandestin Beach, you become part of a community of leaders focused on your personal growth and long-term success.

What We Offer:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid time off
• Vision insurance

About the Role:

To assist in the effective management and direction of Restaurant operations in reference to quality service, supervision of employees, monitor quality and consistency of food production, cost control, and inventory.

Essential Functions:

• Assists in the direction and supervision of food servers, bus persons, and other staff in reference to schedules, service standards, training, motivation, and safety.
• Monitors product quality and guest satisfaction in outlets. Ensures that food quality is consistent, appealing, and prepared to guest specifications. Interacts with guests to obtain feedback on quality of service and food in outlet while also determining their needs, satisfaction, and resolving conflicts. Note: during peak hours 80% of time is required on the service floor.
• Assists in ensuring that Sandcastles, and other outlets when needed, complies with sanitation and safety standards for guests and employees. Checks that all equipment is in working order. Visually inspects and takes action to ensure that facilities in restaurant look appealing and attractive to guests. Follows up on work orders so repairs and maintenance of facility are completed on a timely basis.
• Documents inventory forecast usage and monitors supply so that Sandcastles is stocked with linen, glassware, silverware, china, and condiments, in order to provide service.
• Maintains profitability of Sandcastles to support overall Hotel operation. Controls payroll and equipment costs, minimizing loss and misuse. Ensures par stock levels are maintained by calculating inventory, ordering and retrieving supplies, and stocking shelves by stooping, bending, lifting heavy articles, and reaching overhead. Evaluates cost effectiveness of all aspects of the operation. Develops and implements cost saving and profit enhancing measure. 
• Supports and actively participates in the hiring of employees and continually evaluates and encourages the performance improvement of department employees. Oversees and maintains successful training programs for staff. Plans and directs weekly training meetings.
• Supports the entire Food & Beverage operation including managing other areas, if necessary.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, at the discretion of the manager based on the particular requirements of the hotel.

• Assists service personnel and be “hands on” in the execution of their duties to ensure proper service to guests where business/staffing levels warrant it.
• Meets deadlines given by Restaurant General Manager and Directors.
• Executes administrative duties accurately to ensure consistency in inventories, employee attendance and time keeping, and other operational obligations.

Job Knowledge, Skills, and Abilities:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Strong knowledge of Food and Beverage operations and preparation techniques to include service standards and general restaurant operating procedures.

• Ability to understand Micros Point-of-Sale system.

• Knowledge of beverage operations.
• Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements.
• Ability to work the entire shift standing and moving about in restaurants and kitchen area.
• Ability to read, write, and communicate effectively in English language, to understand internal documents, reports, and to interact effectively with guests and employees.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.    

Qualifications:

Education:

High school diploma required. Degree in hotel and restaurant management preferred.

Experience:

One to two years of experience as a manager or assistant manager of restaurant operations.

Licenses and Certificates:

Ability to obtain any government required license or certificate. CPR Certification and/or First Aid Training preferred.

More about the Company:

Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other tasks be performed when circumstance changes in the hotel (i.e.: emergencies, changes in personnel, workload, rush jobs, or technological developments.)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.