Food Service Aide - Healthcare Facility

What Does Success Look Like As Our Food Service Aide?

• Support and Lead with Care – Assist with daily food service operations, from food procurement and receiving to proper storage, occasionally stepping in to lead the team when needed.
• Deliver a Restaurant-Style Experience – Ensure that meals are presented with quality and served in a warm, friendly, and respectful manner.
• Keep Things Organized – Maintain accurate records, including meal count tracking, inventory management, and food safety logs, to support smooth kitchen operations.
• Help Plan Nutritious Meals – Assist with menu planning and meal preparation to ensure our participants’ dietary needs are met.
• Collaborate for Excellence – Work closely with Food Service Coordinators and Registered Dietitians to enhance meal service processes and create efficiencies.
• Monitor Participant Well-Being – Observe participants’ food intake, hydration, chewing/swallowing abilities, and overall mood, promptly reporting any concerns to the Registered Dietitian.
• Ensure Dietary Compliance – Review diet cards before meal service to confirm participants receive meals that align with their dietary requirements.
• Handle Information with Care – Keep diet cards updated in the kitchen while maintaining strict HIPAA compliance to protect participant privacy.
• Support Compliance and Best Practices – Assist in meeting Child and Adult Care Food Program (CACFP) meal reimbursement and documentation requirements.
• Maintain a Safe and Sanitary Kitchen – Help uphold food safety and sanitation standards in accordance with state regulations, PACE program guidelines, and myPlace Health’s policies.
• Be a Team Player – Step in where needed to support the food service team, ensuring a positive and efficient environment for both team members and participants.

What Does An Ideal Candidate Look Like?

• Food Safety First – A current Food Handler’s Certification is required to ensure the highest standards of food preparation and safety.
• Prepared for Emergencies – Must obtain CPR and First Aid Certification within 60 days of employment to help ensure participant and team safety.
• Education Matters – A high school diploma is required, but an Associate’s degree or higher is preferred.
• Experience in Food Service – 1-2 years of experience in food service, with a preference for those who have worked in medical food service settings like hospitals, long-term care, or adult day health centers.
• A Heart for Serving Diverse Communities – Experience working with individuals from diverse backgrounds, including frail older adults, is highly valued.
• Multitasking & Organization Skills – Ability to prioritize tasks effectively in a fast-paced environment while maintaining high-quality service.
• Regulatory Knowledge – Familiarity with federal, state, and HIPAA regulations to ensure compliance and participant privacy.
• Language Skills That Make a Difference – Bilingual proficiency in English/Spanish, English/Tagalog, or English/Korean is preferred to better connect with our diverse community.
• Reliable Transportation – A valid California driver’s license is required to support operational needs.

Pertinent Information To The Role

• Where you will be: This is a 100 percent onsite role at our PACE Center, right in the heart of daily kitchen and meal service operations.
• When you will work: Shifts are typically scheduled Monday through Friday between 7:00 a.m. and 5:00 p.m., aligned with center and meal service times.
• Flexibility for program needs: From time to time, you may adjust your schedule slightly to support special events, holiday celebrations, or high-volume days.
• Getting around: Light, local travel may occasionally be needed to support program operations, such as picking up supplies or assisting with off-site events.
• Work style: This is an in-person, hands-on role with no remote work, ideal for someone who enjoys being on their feet, engaging with participants, and working closely with a busy kitchen team.

How You’ll Move Through the Day:

• On your feet and in the action – You’ll spend much of your day standing and walking as you help prep, plate, and serve meals, check on participants, and keep the kitchen flowing smoothly.
• Bend, reach, repeat – Expect frequent bending, reaching, twisting, and stooping to grab items from ovens, refrigerators, shelves, carts, and serving lines.
• Light lifting, big impact – You’ll regularly lift, carry, push, and pull food trays, dish racks, and supply carts weighing up to 25–30 pounds.
• Comfortable around heat and cold – You’ll move between warm kitchen spaces and cooler or freezer environments for short periods while handling food and supplies.
• Hands-on with every detail – Use your hands and fingers to slice, portion, plate, and serve meals, and to operate kitchen tools and equipment safely.
• Stay alert in a busy space – You’ll need to hear timers, alarms, and voices in a lively environment and communicate clearly with teammates and participants.
• Focused and steady – Many tasks are repetitive and detail-oriented, especially around food safety and sanitation, so staying attentive and organized is key.
• We’ve got your back – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.