Franchise Development Specialist

Summary

This role is critical in the franchise development process, ensuring that all incoming leads are properly screened, qualified, and transitioned to the franchise sales team for further engagement. The Franchise Development Specialist serves as the first point of contact for prospective franchisees and plays a vital role in shaping their initial experience with our brand. This role will also be responsible for coordination of candidate milestones including AFC Decision Days.

Essential Duties and Responsibilities

• Serve as the initial point of contact for inbound sales leads.
• Cold call to generate leads when directed.
• Soft qualify leads and move them through the initial stage of the sales process via various communications.
• Effectively manage the initial stages of the pipeline with multiple lead owners.
• Collect data on leads and document appropriately.
• Meet initial contact metrics as well as other pipeline KPIs.

Other Duties and Responsibilities

• Support candidate milestones such as Decision Day.
• Coordinate trade show logistics and represent brand at trade shows when necessary.
• Support administrative activities in the absence of the administrator, or during high volume work periods.
• Perform other job-related duties and responsibilities as assigned.

Qualifications

• Excellent verbal, written, and interpersonal communication skills.
• Ability to manage multiple priorities, meet deadlines, and operate in a fast-paced, growth-focused environment.
• Experience with a CRM & managing a pipeline preferred.
• Experience in franchise sales or health system development preferred.
• Knowledge of franchise laws and healthcare compliance preferred.

Physical Demands/Work Environment (optional)

Sitting and computer work for extended periods. Ability to travel by car and airplane.

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

PS: It's All About You!

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.