Fraud Mitigation Analyst

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If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place.

Get to know us:

• We're your local community bank-and have been since 1875-that is committed to providing excellent customer service and giving back to our communities.

• We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.

• Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.

• We've been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

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Position Summary:

The Fraud Mitigation Analyst is responsible for mitigating fraud risk for Camden National Bank by identifying, investigating, and remediating fraudulent activity. The Fraud Mitigation Analyst will complete the day to day fraud prevention operations across the various payment streams in order to prevent losses for the bank, customers, and shareholders. When implementing new fraud prevention methods, this role is responsible for ensuring there is an appropriate balance between risk and customer experience. Additionally, this role is responsible for proactively identifying new opportunities for fraud detection and procedural efficiencies.

Essential Duties and Responsibilities:

• Identify suspicious, anomalous, or fraudulent account activities which could pose a risk to customers or the bank
• Review fraud alerts, identify potential trends, and respond timely with appropriate action taken
• Effective communication on current fraud cases to management and leadership
• Provide recommendations to mitigate losses related to current fraud trends
• Responsible for remaining current on fraudulent activity that is trending in the market
• Monitor and report fraudulent activity that meets Bank Secrecy Act reporting requirements
• Provide guidance, support, and education to business lines on fraud related matters
• Contact customers to discuss fraudulent account activity and provide recommendations
• Collaborate with vendors on fraud related matters
• May be required to perform duties during weekends and non-business hours
• Perform in compliance with regulatory requirements, Risk Management Framework and internal Bank Policies and Policy Standards

Basic Qualifications

• 3-5 years related experience and/or training, or the equivalent combination of education and experience
• Basic knowledge of Banking Industry & Regulatory Environment
• Proficient with Microsoft Office suite (Excel, Word, Powerpoint)

Preferred Qualifications:

• Experience in Fraud Mitigation, Risk Management, or Financial Analysis
• Experience with Payment Processing (ACH, wires, checks, and faster payments)
• Associate's or Bachelor's Degree

Skills and Abilities:

• Strong analytical and problem solving skills
• Ability to multi-task and work in a fast paced environment
• Strong attention to detail to maintain the highest level of accuracy
• Excellent communications (oral and written), interpersonal / business partnering, and organizational skills
• Excellent time management skills with the ability to successfully complete daily work/projects in a time restrained environment
• Self-motivated with the ability to work independently and collaboratively as part of a team
• Flexible with an appetite to learn and adapt to new tools/systems
• Maintain a level of discretion and confidentiality while dealing with sensitive customer information
• Committed to and upholds Camden National's Core Values, Vision, and Employee Engagement program while contributing to a positive work environment for self and teammates

Supervisory Skills:

• This job has no supervisory responsibilities

Career Path and Job Family:

• Fraud Mitigation Officer
• Physical Security
• BSA Analyst
• Information Security
• Digital Banking

The statements contained herein reflect general details as necessary to describe the principle functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or to equalize peak work periods to balance workloads.

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Our comprehensive total rewards package offers something for everyone!

• Robust medical, dental, and vision insurance packages
• Generous time off, including paid federal holidays and paid day off for your birthday
• 401(k) retirement savings plan
• Tuition reimbursement, professional development, and career growth opportunities
• Employee assistance program
• Comprehensive wellness program

Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!

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We are guided and inspired by our Core Values:

• Honest and Integrity above all else
• Trust built on fairness
• Service that creates remarkable experiences
• Responsibility to use our resources for the greater good
• Excellence through hard work and lifelong learning
• Diversity realized through inclusion and respect

Equal Opportunity Employer

Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

Learn more about why employees love working at Camden National Bank!