Front Desk Agent

Benefits

• Medical, Dental and Vision insurance after 90 days of full time employment.

• Paid Vacation after 90 days of full time employment.

• Hotel Travel Discount Benefits after 90 days of full time employment
   

We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest’s accommodation. This position will welcome new guests, issue room keys, manage reservations, and provide information about rooms, rates, and amenities.

 

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform guests about payment methods and verify their payment information
• Welcome guests to our property with a friendly smile and upbeat attitude
• Answer all questions about the facilities
• Respond to complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are prepared to accommodate our valued guests

 

• Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experience with hotel reservations software, like Opera, OnQ or Fosse
• Excellent communication and organizational skills
• Bilingual (Preferred)
• Reliable transportation to and from the property
• Must present self with professional hygiene and appearance 
• Determination to succeed and grow as a valued team member