Fulfillment Manager- Inventory Control

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

Operations Manager- Inventory Control has primary responsibilities to develop and implement all quality of processes, productivity, financial and service level goals. You will train your team on processes that support goals related to culture, costs, service cycle time, and quality. You will report to the Manager of Regional Quality and will work onsite in Florence.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

• You will be the main contact for internal and external auditors, inventory accounting, and finance regarding inventory accuracy and integrity.
• Ensure real-time feedback is provided on audits performed on internal and external customer orders to guarantee an excellent customer experience.
• Develop and submit an annual budget plan for Quality and Operational Control departments. Monitor expenses against budgeted costs and provide explanations for variances for all.
• Lead and resolve the most complex quality issues encountered in the operation. Support site personnel in determining the effectiveness of quality inspections. Research causes of quality problems with merchandise and determines how to prevent future occurrences. Develop action plans to address problem areas.
• Set the strategic vision at the site maximizing inventory accuracy with a focus on high-level customer service and site efficiency.
• Lead projects to improve cost of operations while improving quality, accuracy, and service to internal and external customers.

What You Bring

• Bachelor's Degree in Business, Supply Chain, or Engineering, or equivalent experience required
• Experience (5+ years) in leading large-scale distribution operations, specifically in the direct to customer distribution arena, plus experience leading leaders in similar operations.
• Experience (5+ years) in leading inventory and quality control areas of distribution operations including inventory control, analysis, and systems.
• Experience (3+ years) with multiple operation inventory or quality control.
• Experience (3+ years) with coordination and flow of product from warehouse/distribution locations to broadcast and content sets to support live show and product content development.
• Financial background, including financial analysis, inventory accounting, cost accounting, internal audit, and related financial functions.

#LI-KW1, #LI-Onsite

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.